OptumRx app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
39.3%

Something else
28.6%

Login
21.4%

Connection
3.6%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of OptumRx Problems 😠👌🔥

- Inaccurate data

- Not user-friendly interface

- Poor customer service

- Rudeness and inconsistencies of agents

- Incompetence of some agents

  8 Reported Issues: 😵🆘🛟🚨📢

Robert I Garland
2024-07-21

A notification on 7/20/2024 says I have 4 medications that are no longer covered by my insurance. Is this a fact, or is it caused by the current cyber problems?

Robert Singer
2023-09-26

I can not stop the web site welcome screen from re-loading over and over. It happens on both my windows 11 machines and needs a compatible code fix. I have to use my android phone which is hard for me. Please fix the OptumRX website which I have used for years without issue. Now it is unusable and frustrating.

Doris
2023-08-29

This site just keeps loading and loading and loading. It is not responsive to any link. It is unusable. It has been this way forever.... or it just a blur. Can someone please fix this site.

Ronald H Jones
2023-08-22

After putting in user id and password, next screen just keeps reloading on Windows 10 pro and windows 11 pro. But it works fine with my Kindle on Android.

Nicholas J Provenzano
2023-08-22

Optumrx website keep reloading when I attempt to sign on!

Michael Linton
2023-07-26

This has been happening for quite a while. I can login but when it gets to the Welcome Michael screen it keeps going away and reloading to the Welcome Micheal screen. Please help.

Douglas C York
2023-05-18

After I login, home page keeps refreshing. Can not do anything but watch it refresh constantly.

Ricky
2022-08-29

Says "Network Connection Error" after I click "submit" on my claim, despite the site itself having no other issues. I've tried to submit a claim several times tonight, each page loads just fine, it's just until the final step (which is incredibly frustrating). My internet is also working fine.

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Developer: Optum Inc.


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Developer: Optum Inc.

E-Mail: [email protected]

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About this app

You may be eligible for the convenience of Home Delivery, avoiding trips to the pharmacy to pick up your medications.  We help you find the medications you need at the lowest price available to you.  Compare drug prices, view all your medications, and transfer eligible medications to home delivery.  With our easy-to-use tools, you'll get the info you need to find the right drug and pricing options for you.  We promise to deliver simple ways to get the medication you need.  Users can also refill their home delivery prescriptions, check order status, set up automatic refills, and more.  Everything we do centers on getting you the medication you need, when you need it, your way.  The this app mobile app helps members manage pharmacy benefits without walking into a pharmacy.  Easily manage your medications and orders on any device- whether at home or on the go.  There are some things in life we depend on.  Medication is often one of them.  We'll be here to guide you any time you need us with compassionate care and a simple experience.