OptumRx app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️
Something else
43.5%

Login
26.1%

Not working
26.1%

Screen
4.3%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of OptumRx Problems 🔥

- Inaccurate data

- Not user-friendly interface

- Poor customer service

- Rudeness and inconsistencies of agents

- Incompetence of some agents

📋 10 Reported Issues:

D
Dennis Atkinson 2025-02-13

Freezing on orders page

L
Lisa 2025-01-21

After logging in on Apple Iphone and desktop the screen loads to an all white screen and nothing...

R
Robert I Garland 2024-07-21

A notification on 7/20/2024 says I have 4 medications that are no longer covered by my insurance. Is this a fact, or is it caused by the current cyber problems?

R
Robert Singer 2023-09-26

I can not stop the web site welcome screen from re-loading over and over. It happens on both my windows 11 machines and needs a compatible code fix. I have to use my android phone which is hard for me. Please fix the OptumRX website which I have used for years without issue. Now it is unusable and frustrating.

D
Doris 2023-08-29

This site just keeps loading and loading and loading. It is not responsive to any link. It is unusable. It has been this way forever.... or it just a blur. Can someone please fix this site.

R
Ronald H Jones 2023-08-22

After putting in user id and password, next screen just keeps reloading on Windows 10 pro and windows 11 pro. But it works fine with my Kindle on Android.

N
Nicholas J Provenzano 2023-08-22

Optumrx website keep reloading when I attempt to sign on!

M
Michael Linton 2023-07-26

This has been happening for quite a while. I can login but when it gets to the Welcome Michael screen it keeps going away and reloading to the Welcome Micheal screen. Please help.

D
Douglas C York 2023-05-18

After I login, home page keeps refreshing. Can not do anything but watch it refresh constantly.

R
Ricky 2022-08-29

Says "Network Connection Error" after I click "submit" on my claim, despite the site itself having no other issues. I've tried to submit a claim several times tonight, each page loads just fine, it's just until the final step (which is incredibly frustrating). My internet is also working fine.

Showing 1-10 of 10 reported issues:

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Developer: Optum Inc.




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