Contact Cruise Shipmate Support

There is definitely room for improvement. The photos section is extremely frustrating to try to add additional pictures to will will now ONLY let me take a picture to add it won’t let me add from my phone photos One thing I wish they did was let you review and share the excursion information. It lets you book them but I want to share my review after I have done them and that needs improvement It would also be nice if there was a little more to shipmates so you could search your shipmates and see who would have similar interests that could spark a conversation. As it is now I can see what cruises you have been on and where your from. Bout it. I would rather it have more personal information like what cruise events your interested in, are you traveling as a couple or are you single which would be nice to allow singles to meet on the ship easier or find another couple that may have similar interests. I can see the potential in the shipmates but it has been vastly overlooked and underdeveloped.

I used this app for our last cruise and it was great. We just booked another cruise for 2021 and I just reinstalled the app for our new cruise. Since then, I have been getting all of these random people wanting to be my “shipmate” and sending messages about how pretty I am. Seriously? I’m in a relationship and didn’t get this app to have random weird people hit on me or want to be my friend. None of these people are even going to be on my cruise. Maybe if there was a way to make your profile private and only have shipmates who you know or are actually going to be on the same cruise as you it would be better. Right now it’s kind of ridiculous!

The good - get information from other cruisers about the ship/itinerary you are planning on, hook up with people, easily get reviews, a quick record of all your ships and itineraries (assuming you enter the cruise), price is free. The bad - lack of formatting in reviews especially no paragraphs, too many times of taking several minutes to connect, several times a month losing either recent, earlier, or all postings for a while, a number of idiots who are playing around or single minded (a storm forced the ship to miss port(s), rate ship/cruise as a 1? Saw some trash or rust, ship/cruise is a 1? Internet lousy...yup, a 1). Conclusion - worth getting for the good as long as the bad does put you in a dither.