Sensi app not working? crashes or has problems?

Sensi Status
I have a problem with Sensi

Are you having issues? Select the issue you are having below and provide feedback to Sensi.

⚠️ Fix Now in One Click
👨🏻‍👩🏻‍👦🏻‍👦🏻
12 User reports:
App has problems
 User reports 12

⚠️ Most reported problems ⚠️
Something else
33.3%

Connection
16.7%

Login
16.7%

Not working
16.7%

Problems reported in the last 24 hours

24 hour clock ⏰

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
N
Nolan Skaggs:

sensi not working on iphone

View
solution
M
Mike Jones:

App requires forced stop to load

View
solution
F
Frank Zakrzewski:

The app was working but it won’t connect

View
solution
E
Ed:

My Sensi app on my phone is a blank screen… I just installed the unit but it says I need to use app to setup the schedule… but I can see anything but

View
solution

📋 6 Reported Issues:

N
Nolan Skaggs 2025-03-30

can't longin

R
Reni K 2023-06-14

App is no working. Should I delete it and install back on? Any another way to control temperature in property without using app? Thank you

J
Jm Krowne 2023-05-12

It’s 85 hot degrees in DC Metro area Northern Virginia.Now my worked for 6 years app Not Working and Guess What? I’m not Home but my 12 yr old Dog is suffering!!

J
Jason 2023-01-11

My Sensi app on my phone is a blank screen… I just installed the unit but it says I need to use app to setup the schedule… but I can see anything but the + button and my account head on the top of page …..

⚠️ Troubleshoot | Report Issue ⚠️
T
Tom 2022-10-09

Sensi is connected to WI FI Cannot see it on my IOS device to connect to Have gone completely reinstalled etc multiple times During one of those efforst i saw the sensi device but it wanted a password WHAT PASSWORD????

W
Walter OBrien 2022-09-13

I thought that I had the thermostat turned off. My phone app appears to be turning back on. Remove the app and reinstall it?

Showing 1-6 of 6 reported issues:

Have a Problem with Sensi? Report Issue




Common Sensi Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Sensi iPhone Issues and Solutions

  2. Sensi Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: support@sensicomfort.com

Website: 🌍 Visit Sensi Website

Privacy Policy: https://sensi.copeland.com/en-us/legal/sensi-privacy-policy

Developer: Emerson Climate Technologies, Inc




‼️ Outages Happening Right Now

  • May 12, 2025, 07:44 PM

    a user from St Louis, United States reported problems with Sensi : Connection

  • Mar 30, 2025, 07:13 PM

    a user from Burleson, United States reported problems with Sensi : Login

  • Mar 25, 2025, 05:09 PM

    a user from San Francisco, United States reported problems with Sensi : Connection

  • Mar 05, 2025, 03:12 PM

    a user from Hamilton, United States reported problems with Sensi : Screen

  • Mar 01, 2025, 12:22 AM

    a user from Hattiesburg, United States reported problems with Sensi : Not working

  • Started 7 minutes ago

    Foxwoods Resort Casino

  • Started 39 minutes ago

    PiggyVest

  • Started 44 minutes ago

    CloutHub

  • Started 46 minutes ago

    5 Calls

  • Started 49 minutes ago

    Poly.AI

  • Started 53 minutes ago

    Isekai

  • Started 1 hour ago

    Keep Health