Citibanamex Pay app not working? crashes or has problems?

Citibanamex Pay Status

If your whole life is on the mobile phone, why not on your Wallet? Say goodbye
to forgotten vouchers, accumulated cards and bulky wallets. Thinking about your
convenience and comfort, Citibanamex launches a product for people who want to
organize their life through the cell phone.

I have a problem with Citibanamex Pay

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Common Citibanamex Pay Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Citibanamex Pay app on iOS and Android devices. Solve all Citibanamex Pay app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Citibanamex Pay iPhone Issues and Solutions

Citibanamex Pay iOS app crashes, not working, errors
Citibanamex Pay iOS app network issues
Citibanamex Pay on iOS has black/white screen

Citibanamex Pay Android App Issues and Solutions

Citibanamex Pay has errors/crashing/not working
Citibanamex Pay server network connectivity issues
Citibanamex Pay has black screen

Citibanamex Pay iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Citibanamex Pay app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Citibanamex Pay app crashes or not working on Iphone (iOS):

Close and restart the Citibanamex Pay app on iPhone
Update Citibanamex Pay app to the Latest Version for iOS
Uninstall and reinstall Citibanamex Pay iPhone app
Update your iPhone to the latest iOS version

Fix Citibanamex Pay on iPhone unable to connect to server/internet connection issues::

To resolve Citibanamex Pay network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Citibanamex Pay black/white screen (blank screen) on iPhone:

Follow the Citibanamex Pay iOS app troubleshooting guide Here →

Citibanamex Pay Android App Issues and Solutions

Fix Citibanamex Pay not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Citibanamex Pay app issues:

Force Stop the Citibanamex Pay App
1. On android, goto "Settings" » click Citibanamex Pay app. » click "Force Stop".

Update Citibanamex Pay to the latest version on PlayStore

Clear Citibanamex Pay App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Citibanamex Pay app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Citibanamex Pay.

Fix Citibanamex Pay unable to contact server/ Citibanamex Pay internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Citibanamex Pay » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Citibanamex Pay » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Citibanamex Pay on android.

Solve Citibanamex Pay black/white screens issue on Android:

Follow the Citibanamex Pay android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Banco Nacional de Mexico, developers of Citibanamex Pay.

72.73% Contact Match

Developer: Banco Nacional de México S.A.

E-Mail: [email protected]

Website: Visit Citibanamex Pay Website

About this app

Thinking about your convenience and comfort, Citibanamex launches a product for people who want to organize their life through the cell phone. With it you can buy online in a simple and safe way, identify yourself in places and establishments with your cell phone where you used to do with merchant cards. If your whole life is on the mobile phone, why not on your Wallet? Say goodbye to forgotten vouchers, accumulated cards and bulky wallets. Citibanamex Pay a new app that allows you to be better organized. With Citibanamex Pay you carry your wallet on your cell phone. - Access using your BancaNet or Citibanamex Móvil credentials. - Complete your authentication through your NetKey or by requesting a One Time Password to your cellphone number. - Done, your eligible Citibanamex Mastercard Credit Cards will be added automatically in Citibanamex Pay.