TurboTax app not working? crashes or has problems?

TurboTax Status


I have a problem with TurboTax

Are you having issues? Select the issue you are having below and provide feedback to TurboTax.




⚠️ Most reported problems ⚠️

Something else
50.0%

Crashes
42.9%

Not working
7.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of TurboTax Problems 😠👌🔥

- Endless loop when entering spouse's driver license information

- Ads are confusing

- Must pay for certain tax situations

- No student discount

- Must answer many questions about charity or donations

- Must pay for Deluxe package for stocks

  7 Reported Issues: 😵🆘🛟🚨📢

Jeff Carter
2022-03-30

As of March 24th update will not update with a fatal error 1603, cant remove and reinstall just keeps looking for updates. Very frustrating, probably done with Turbo tax. 10 years been using it.

JOYCE NOWLIN
2022-03-22

Having problems entering info, will not work

Paul
2022-03-14

Can not enter info from ssa1099 (Social Security) all other entries work.

Miriam Meehan
2022-02-28

c:\users\anne\documents\turbo tax\2021 Meehan M form1040 individual tax return.tax 2021 save as *.tax2021 file not found. ?? not found because turbo tax should be creating it !!!

Miriam A Meehan
2022-02-28

started a return, trying to save and exit. Get error message return.tax21 file not found. ???

Jonathan Gesin
2022-02-24

In the wages and income section it keeps telling you to review the w2 info and the info is correct but it just keeps telling you to review it so you can't complete your tax return. Plus trying to enter my pension information doesn't work either. VERY aggravating and probably am done with turbotax

Walter Harrell
2022-02-23

I've been unable to log in for weeks now....

Showing 1-7 of 7

Have a Problem with TurboTax: File Your Tax Return? Report Issue




Common TurboTax Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Intuit Inc., developers of TurboTax.




About this app

Live bilingual experts available. • Maximum Refund Guaranteed - On Average $2,766. • We've Got You Covered - We handle all complexities from self-employed to investment taxes and we have real tax experts and trusted technology to get your taxes done right for your unique tax situation. • this app is up to date on the latest tax law changes - We've got your back with up-to-date information about Child Tax Credit, Dependent Care Credit, Unemployment Benefits, and Stimulus Payments. • ExplainWhy™ - Understand the "why" behind your tax refund, in a tap. • CompleteCheck™ – Get the green light to file.  Available in English/Spanish. • $0 Fed, $0 State, $0 to File with Free Edition for simple tax returns only. • With this app you can be confident your taxes are done right, from simple to complex tax returns, no matter what your situation. • this app Live - Real tax experts review your return. Guaranteed done right.  For more details and to see if you qualify: app. intuit. com/corp/mobile-apps/this app-disclosures/ Intuit reserves the right to modify or terminate this offer at any time. 1. 100% Accurate Expert-Approved Guarantee: If you pay an IRS or state penalty (or interest) because of an error that a this app tax expert makes while providing topic-specific tax advice, a section review, or acting as a signed preparer for your return, we'll pay you the penalty and interest. Limitations apply.  Import, upload, and snap photos of your W-2, 1099, and 1098 forms, answer simple questions about your life, and e-file securely from your device. • Up to a 50% head start on your taxes with year-over-year data transfer of your prior this app return. • Get your taxes done right anytime from anywhere.  So you can be 100% confident your return is done right, guaranteed. • this app Live Full Service - Hand your taxes off and let a tax expert do them for you.  Get matched with a dedicated tax expert to do your taxes from start to finish, keep you in the loop, and review your taxes with you before filing. • Simply tap to chat or talk live with tax experts on demand.  Before you file, CompleteCheck™ will run an in-depth scan of your return and guide you through any final changes so you don't miss a thing with accuracy guaranteed. • Track your return status with push notifications - Stay informed about your e-file return status with notifications sent straight to your phone or tablet. • Snap. Tap. Done.  Over 40 million returns were prepared last year with this app. See if you qualify*. • Do it yourself, get expert help, or hand it off start to finish – let's get your taxes done right. • Support when you need it - Access this app support to get all your questions answered.  Seamlessly switch between your devices and securely pick up right where you left off when it's convenient for you. this app Free Edition, this app Live Basic, and this app Live Full Service Basic available for simple tax returns only.  Up to 5 days early access to your federal tax refund is compared to standard tax refund electronic deposit and dependent on IRS submitting refund info to bank before release date.  Get unlimited advice as you do your taxes, and an expert final review.  If you choose to pay your tax preparation fee with this app using your federal tax refund or if you choose to take the Refund Advance loan, you are not eligible. 5-day early program may change or discontinue at any time.  For Credit Karma Money (checking account): Banking services provided by MVB Bank, Inc. , Member FDIC.  America's #1 Free Tax Prep Provider.  See Terms of Service for details. 2.  Maximum balance and transfer limits apply.