Macy's app not working? crashes or has problems?

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22 User reports:
App has problems
 User reports 22

⚠️ Most reported problems ⚠️
Crashes
29.0%

Something else
29.0%

Not working
25.8%

Login
12.9%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 9 Reported Issues:

P
PENNY BLACKWELL 2023-04-15

I can never pay my bill with your app. It is so frustrating.!! It never works

C
Carla 2023-03-20

FIXED NOT AUTHORIZED REMOVED FROM SAFARI ALL MENTION OF MACYS- working!

C
Carla Bryson 2023-03-20

Clicked on ideology athletic and since then am denied access/ msg says not authorized- this happened to my sister first then me-frustrating- we can no longer log in or view Macys.com

D
Daniel Muniz 2023-02-08

Macy's App always crashes this is when I directly open the app or following a link to purchase from Macy's

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L
Lala 2022-07-06

Always have problems to scan the price

J
Janet 2022-05-28

The price check within the app isn’t working. When I click on it the camera catches the first thing it sees and blurs it. It’s not reading the UPCs

S
Sonia Kinded 2022-05-17

I have had a problem for last 3 days cannot remove items out of my shopping bag is says they are removed but when I go back in to the shopping bag items are still there

M
Maria M 2022-05-12

The app does not recognize my password, even though I use the same credentials to enter to Macy's account with my computer. As a measure, I erased the app from my iphone (which has the latest OS update) and reinstalled it. However, it didn't work. Please advise.

N
Nooshig Yacob 2022-04-28

Macys app is not opening since 3 days ago and the logo is dark

Showing 1-9 of 9 reported issues:

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Common Macy's Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Macy's iPhone Issues and Solutions

  2. Macy's Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: mcom.mobileappsupport@macys.com

Website: 🌍 Visit Macy's Website

Privacy Policy: https://customerservice-macys.com/articles/macys-and-macyscom-notice-of-privacy-practices

Developer: Macy's Inc




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