Bed Bath & Beyond Reviews

I love Overstock! Customer Service is wonderful, and I’ve had no problem with returns or exchanges. (I purchased a fire table that we weren’t able to use because of the height of our upstairs patio. It wasn’t high enough for safety requirements. Also, it was a gas fire table and we repurchased a propane table which was better for us). Long story short. We were end over our heads, and because I purchased it in The Fall, we did attempt to set it up until it was colder. Therefore we were about 2 months *past* the return date. Overstock allowed us to return the table & they gave us a full refund. Furthermore, the reps are great at helping me shop when I feel stuck. I had a gentlemen help me. We were going back and forth on “chair ideas” for a dining table I was purchasing.
My husband could hear him on speaker phone. He asked, “Who is that guy? Is he a design dude?” The rep laughed and said no, but he loved helping and gets lucky. I eventually had to leave for dinner, so the rep took some notes on what I was looking for. He placed 4 styles of chairs in my cart to check out later. Great service!

We did a total remodel of our master bathroom. We removed one full six foot bathroom wall mirror. We decided to replace it with two Rayne Brazilian walnut vanity wall mirrors. We were delighted with the fast delivery for our mirrors. When they came, we were impressed with how they were packed to protect the mirrors. The Mirrors were constructed with a high grade of materials and good workmanship. The wall mirrors were made just as stated in the Overstock information.
These mirrors completely upgraded and modernized our master bathroom. They are very well made. The beveled edge of the mirror really adds a upgrade to the look of the mirrors. The frames have a wonderful depth of color. The walnut color of the mirror frames is very dark, almost black. We highly recommend these mirrors not only for bathrooms but any room that you need a mirror.
We liked the vanity wall mirrors so much we purchased another one of the vanity wall mirrors to be shipped as a gift to our son. He was also impressed with the workmanship. A true value for the price.

Most of the functionality of BedBathBeyond is pretty good. I can’t tell if the Buy Now option was created to be more efficient or to cause people to buy things they didn’t actually want. It looks exactly like the “Add to Cart” burton and is only on some items. I accidentally bought two rugs when I meant to add them to my cart to choose from later. I had thought I had cancelled them but found pending charges for them on my credit card a few hours later. Customer service told me they couldn’t do anything about it because the items had already shipped (solid BS in my opinion, this was hours later, not days), and I had the option to pay $20 to sign up for their rewards club which would have enabled me to return them free of charge or pay $25 a rug to return them via their shipping label. Overall I am pretty upset about this whole thing. It feels like I was scammed. Customer service told me I could refuse the packages when they arrive. I have done so but both are marked as delivered and not refused. I’m going to be extremely angry if they don’t ultimately get returned with my money back like customer service said would happen. So basically, be very careful or just use their website to avoid the Buy Now scam.

I love my shopping experience here on Overstock! The experience is exceptional for several reasons. The variety in each of Overstocks catagories is outstanding. The buyers here know that their customers have an entire ranch of budgets. I am impressed that the buyers want to include everyone! I believe without a doubt that they work hard to find unique items and this proves they value every customer and their experience here on Overstock. They care about their reputation or they never would have made it this long online. I trust their judgement based on customers ratings, products with accurate detailed descriptions, and price points on products. This trust provides me the confidence I need in order to be a return customer over and over again! Overstock ( employees) thank you for providing me with an excellent customer care experience!

I said it on a comment I just sent in. But it seems overstocks been duped into utilizing social media sign in. So the email sign in doesn’t work anymore after 40 minutes realize that it may have been converted to a Gmail sign and utilize Gmail sign in and lo and behold I am able to access the account with my full history this is on the web portal. I go to use BedBathBeyond and it asked me to sign in but guess what there is no social media sign in only an email sign in and since I can only access it via social media sign in because overstock converted the account I can’t access it. So how does this make any sense the only way I can use your account is on the web portal so what’s the point of BedBathBeyond . What’s the point of social media sign in? This is not one of those cases where you not advising the customer makes sense many times it does because customers have too many stupid questions. But in this case you’re going to have a bunch of accounts that have no history or no nothing made up with the same email address used to sign in but through a social media sign in as opposed to an email sign in you will lose customers you’re about to lose me

Ordered a $900 wardrobe. Shipping estimated in about 2-3 weeks. A few hours later, I changed my mind and didn’t want it anymore. I went on BedBathBeyond , but there was no cancelation option readily available. Had to go through customer service via text first. Representatives- I must say- have been quick to reply and polite. However, since the order had apparently already “left the warehouse” (although no shipping confirmation email had arrived yet upon my fist contact with the customer support. Oddly, I received it just shortly after I texted with the operator and for a quite earlier delivery than expected…) the nightmare started. Went back and forth with service, but long story short, I was gonna be charged $230+ for the “return” of an item I hadn’t received yet (re-ruote). Apparently there was absolutely no way around this bc the item was going to be transported by freight and not courier… Only with some imploring I managed to get a $50 discount… Bottom line: I’m paying $180 for the literal nothing. Use Wayfair, much better and more honest customer service. I typically use that, but went with overstock this once due to a better Sale on the same item. Won’t do this mistake again. App and profile are being canceled now. AMF.

I had an email with 20% off discount. When I added it to my cart it said “expires in 50h” so I continued to shop thinking I had time. At 11 o’clock my time I checked my cart and the coupon had expired. First I feel that you should honor midnight throughout the entire United States. But more importantly if the coupon had said it was expiring in 50 minutes or 30 minutes I would have known to make my purchases before then. But instead I continue to shop until after the coupon expired. I reached out to customer service who could only offer me a 15% coupon.

Additionally BedBathBeyond was extremely glitchy. When I would search for an item and scroll down many times it would “bug out” and just flipping through random items. This happen many times, it would just keeping loading or “blinking” sporadically and sometimes stop on items that were unrelated to my search. I felt like I had to keep restarting my searches and trying to figure out where I had left off, which was time consuming and frustrating to say the least.

I purchased a warranty from Overstock when I purchased a iPhone from them, the warranty says, will cover any dropped or spills or cracked screen for the iPhone until July 2022, well my granddaughter drop the phone at the pool area while in Florida.
I called and explained to the people and before I went any further
they told me it was not covered!! As I’m reading from the warranty I purchased from Overstock, they were very rude, placed me on hold for over 45 minutes or hung up on me. Very unprofessional behavior, on top of that, they transferred my call several times and I am so frustrated at how I had been treated and how they are not fulfilling the warranty I purchased from them.
I’ve spent thousands of dollars at Overstock and to be treated as I was, I will never spend another penny.
A manager was supposed to contact me regarding this and never received a call back. I am definitely having my lawyer get involved as it is fraudulent to sell a warranty to someone and not cover what the warranty was purchased for and is still valid until July 2022.

A friend of mine recommended Overstock, I’ve been having major issues buying curtains fir our newly build home, nothing in the market that I could buy, so I ordered one set of the curtains I’ve seen on the website just as a trial, I was so pleased with:
The fast shipping, packaging, the quality of the items exactly as described on the website, then I joined the O club and I’m enjoying more benefits than before, I’m collecting $$$ on every purchase to use on my next purchases.. So I’ve ordered all my windows treatments, sheers and blackout curtains, ordered a couple of chandeliers and I only just started.
Thanks you Overstock for making my stressful building a home in these days, rather fun by shopping with you.
Kudos to all of you at overstock, form the top to thee bottom, all of you are amazing.
🙏🏻💐🌈👍☀️

I never give anything five stars because I always felt that this always a little bit of room for improvement I would say you’re more closer to 4 1/2 rather, but all in all I can say that it’s easy to get around easy to look at things you have also to different things which is amazing it’s like walking into I don’t know where his nose door that describes it but I think all in all I give it you know a great time for looking at different things unique things for the house for the outside etc. not the standard everybody’s got the same luck with you go to Macy’s or you go to target so you go to Walmart and you go to whatever and your prices very good I haven’t done a lot of shopping with you yet but I plan to, your buyers do a great job yeah there are standard things obviously but there are unique things that you can find that you don’t find it the standard store’s I am fat pretty well covers it

These table and chairs set is a little pricey. It is a Dining room set and a game table.....it is awesome!! Worth every penny. I have it in my kitchen
and it works perfect for us.....eat dinner and then we just flip the top over and start our game night. Fun,fun,fun. I would highly recommend this to anyone who loves to play cards games, poker and much more. My family and friends complement how beautiful the table is. I was so hesitant to purchase it cuz of the cost and I usually don’t purchase a piece of furniture
this expenses. I am so glad I bought it. Also I am disabled and have a hard time sitting and standing for more than fifteen minutes....the chairs are high Quality leather and so Comfortable, the chairs also move up and down.
I can sit in the chairs for two to three hours at a time. LOVE,LOVE,LOVE MY TABLE AND CHAIRS AND GAME TABLE COMBO!!!!!!

I recently bought an Arlington Gazebo to enable my family to spend more time outdoors. My contractor had put it all together in 1 1/2 days. I really appreciated the pending shipping notification of arrival so I could coordinate installation with my contractors crew. We love being able to have our morning coffee or evening cocktails outside. It is large enough to accommodate a fire table and all weather conversation area and is a very inviting place to be with family and friends..I’m sure we will be enjoying it in many years to come. We have installed furniture, solar lights and will be adding a fan and electricity to enable the use of USB ports. I only wish the company has a screen add-on but over all, I am delighted with the gazebo.

I ordered a desk and an entertainment center for my new apartment before I ever moved in to be sure the furniture would arrive in a timely manner; they would arrive only a couple days after moving in. My entertainment center is now a week late, and my desk has been pushed back several days, maybe even a week itself. We had a minor error when we initially ordered as well, and while it was rectified, the woman on the phone held me hostage for well over an hour attempting to sell me cards, deals, etc. She struggled for 45 minutes just to correct the price of the items because they were no longer on the sale I had purchased them for. She kept asking, “Is this close enough?” as though anything other than the price I paid for it was acceptable. This is absolutely NOT the place to order from if you are really busy moving, have tons of items that have nowhere to go because your furniture isn’t there, and have to put other projects on hold because you’re waiting for them.

Overstock keeps up! O has the latest tech, easy tap access to its online departments, and lots of views for each product.
I like the honest reviews too. What’s an issue for one customer may not be one for me, for example. And when there is a problem, O, customers report, fixes it. (I hope that continues to be true!😇
Response time and shipping info comes to my email in a timely manner too!
What could be better? Well, when I scroll product info sites, there are many repeats! Very annoying. Just show us the product once as I scroll though a site. Thanks. ‘Hope you make that improvement.
Overall tip of the hat to the tech crew and the crew that chooses the variety of goods on the Overstock site. I hope they give you a good salary with great benefits. Oh, and stretch breaks too! 🎩 👑 🍀!

This is the first app/company I have had issues with. First off when I put in my order everything seemed great. When I would check on my delivery time it took nearly 2 to 3 days to find out that it shipped. I tried to track the delivery through BedBathBeyond and it would freeze up and show me nothing other than just a white blank screen. Unbeknownst to me the delivery came without my knowledge. I had to get off of work to go home and receive the delivery. Upon receiving the delivery I went back to work came back home again to begin opening up my delivery. Not even a quarter of the way through opening the package I realized that the furniture was damaged. Are used BedBathBeyond to ask for a replacement. It is now the 11th day from my time of ordering it is truly disappointing that I may have to potentially wait another 10 to 14 days to get my replacement. Not happy with the service.

Love BedBathBeyond makes it easy to shop and check on your orders to see where they are and when they’ll be at your home ! You can also write reviews and earn cash back haven’t had any glitches so far like in other apps it even shows you how much you can save before ordering and if you don’t have the club o rewards and order it latter after buying and then order it it’ll give you the amount back on previous orders I ordered it after 3 purchases and received money back on all which in return almost paid for the club o it’s just a wounderful company looking out for there customers and a great app I’d recommend it to anyone !!

I got a generated notice from Overstock that I have a long favorites list. Ok, I figure I’d clean it up. When removing items, as I scroll to the bottom where the aged out options are and swipe to ‘remove’, it removes the item fine but always puts the focus at the top. That makes for a lot of repetitive scrolling to find where I left off each time I remove an item. It should keep focus.

Returning to the top used to be a common and problematic issue people experienced when they reviewed an item in a search hit return list. Developers fixed that years ago. After reviewing an item, focus returns to where the user was at when they clicked to look at an item. It should be fixed in cleaning up saved lists as well. Just a thought.

BedBathBeyond is functional; a bit overly visually busy w/things other than product photos/descriptions. Could definitely be streamlined and improved.

Settings not intuitively simple to navigate, options and menu layout differ too much from site (which is an absolute nightmare aesthetically and practically).

It is what it is. On rare occasions you can find great items for a good deal; but that’s the rare case of them having something up to date from a reputable manufacturer. It’s more miss than hit. And more often than not the manufacturers are willing to discount the higher end products if you contact them directly, and offer perks that overstock cannot. For mediocre-to-decent (but limited functional life) Chinese &etc. exported-for-US-sale-products, b/c they don’t actually sell that crap in their own country, it’s as good a place as any.

Although on overage the pricing isn’t competitive with similar retailers and the shipping times are… do they transport the orders by drunken-donkey?

PLUS: overstock’s human customer support is fantastic; while there’s not much they can do for quickening transit times, they’ve always gone above and beyond every time I’ve dealt with with any of their people.

After logging in I would get no further then 4 or 5 pages in trying to find the right item then the whole app would just close on me. This happened at least a half dozen times today alone and it won’t show me the color I chose when I was able to look at something. The tracking information given for shipments is not updated often enough either, one of my shipments was showing estimated delivery July 10th for the last week up until yesterday. I have found a lot of nice things I’d like to buy so I hope these inconveniences I’m experiencing are temporary. Right now I’m not real satisfied with this shopping experience so far.

I ordered furniture on here and I waited weeks past it expected delivery date for me to get it and still never got it. Then got the run around from the shipping company about what was going on when I asked what was talking so long for them to deliver my order. After weeks of getting the runaround with them and overstock they ordered me another set because I never got the first one. Waited weeks for them to deliver that order and when the order arrived to my house it was completely wrong item. Called overstock to let them know and they told me that it 3 days to process the situation and then I would hear something back from them. On top of that to get the item that I ordered it could take another 4 weeks to be delivered to my house! Place your order somewhere else because it won’t get to you in the time that they tell you or you probably won’t get the right item.

I have been so impressed with everything I’ve ordered and received from overstock ! The description on everything I have ordered is exactly how it is described. The quality goes right along with the description of the items I have received also !!! It sure takes away the anxiety of not knowing what the items are actually going to be like when you get them. Now that I have received several items, I will be ordering with confidence on everything I order in the future. One thing I will highly recommend to people is to join ClubO. It literally pays for itself!!! Thank You Overstock !!! You guys ROCK !!!!

The application is easy to maneuver and I did receive what I needed but when I wanted additional products I somehow got to a webpage instead and found that I would much prefer to use the webpage over the application. In my situation I needed multiple rugs I ended up purchasing two when I went to the online portal and I did not use my app at the bottom of one of the items that I selected it was an option for a bundle price for three items I would’ve done the bundle price and got all my items at once if I would’ve used the online portal.
The most disappointing part about it is I wanted all three items and I would’ve paid less which you would’ve made me be inclined to purchase more items that matched now I’m hesitant to use the application at all because it seems like I get a better deal if I go through the online portal

I began using Overstock a couple hrs. ago when I came upon a chair I purchased for our cottage bedroom. I loved it and still do and paid a lot less than at the store where I initially found it. Shipping was quick, quality.. just what I expected and price? Better than ever. I have purchased several items from towels, sheets ( fantastic), robe( nice), kitchen accessories like a knife set ( love), rugs, and furniture. This is now my “go to” site for lots of purchases. I’ve passed my experience on to family and friends! They can’t believe it. They too have switched from where they were going to OVERSTOCK. The customer service is tops as well!!

When I discovered Overstock online it was with rug purchases in 2014. All the purchases were for a home in Texas. Such awesome merchandise at such great affordable prices and selection. Everything purchased was exceptional and delivery notifications were on point. When I moved to Arizona 2017, I have continued to make all my purchases with Overstock to fill my needs. Beautiful and exceptional quality rugs, consoles, bookcases, side tables, bedding, shelving, kitchen gadgets and even flooring materials. Their return policy has been used several times and was. Easy and problem free. Thanks to an exceptional Company with great and reputable marketing outlets.

Awesome place too buy home products. I have loved everything I have bought, I did give my comforter 5 stars before I knew it was full of bed bugs. They were crawling out of the comforter. I called the company and got know help comforter came out of China and because I didn’t but it on my bed right away they said there was nothing they could do. Took us two months to get rid of bugs and the bug bites. Still not sure there gone. This has been the only issue but still not helping is a problem so I will never order material items. I bought my dad a new rug and prayed no bugs come out of it. Was really hoping company would step up. Thanks Belinda Kyznar

I have zero issue with Overstock products. Customer service is awful, and BedBathBeyond is horrific. BedBathBeyond saves your credit card automatically, without your permission, and when you go to purchase something, it doesn’t give you any options to pay with store credit or a different payment method (A GIFT CARD), automatically charges the card you previously used, leaving your store credit and gift card behind! Thanks Overstock. Sadly, I cancelled my order because of your horrific practice of saving one’s credit card without their permission, so I will be finding something to spend my store credit on, and regifting the Overstock gift card. Irresponsible and Unacceptable! Your customer service needs serious help, but I’m guessing you outsource that, too.

Definitely a great app when you are looking to buy those bigger items. It shows the product as if it were right if front of you. I’ve yet to have any misgivings of incorrect colors, sizes or even prices.
Friendly user app which could not necessarily be a good think when you aren’t sure about the item
and buy it anyway. LOL.
Many people have come through my home and asked who decorated my house; as though I’d spent money on a designer when I haven’t. Overstock helps put things together for me which makes it easier to purchase or pass.

Customer service rep Liz was awesome in assisting me with a dining set order and issues were th my account settings. I signed up for the Club O rewards program with Liz after she thoroughly explained the details and benefits and excited to order my chaise lounge through Overstock instead of another seller due to all the discounts offered! Also, she explained the Worldstock section where Overstock intentionally and thoughtfully provides an avenue in which smaller businesses and people from smaller villages with less access to the market can sell their handmade items. Love this! I am now a dedicated Overstock customer!!!