Chairish - Furniture & Decor Reviews

Chairish - Furniture & Decor Reviews

Published by on 2024-10-02

🏷️ About: Chairish is a popular app for home furnishings and art that offers a wide range of antique and vintage pieces, original artwork, and products from popular brands and makers. The app is designed for both buyers and sellers, and it allows sellers to easily submit i... Show more


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
75.7%

😎👌🔥 Positive experience
12.8%

🙄💅🫥 Neutral
11.5%

~ from Justuseapp.com NLP analysis of 35,939 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Prompt, thorough, and courteous response to questions

- Increased overall sales and exposure

- No major problems experienced



Read 27 Customer Service Reviews 👿🤬😡😠💢😤

4.9 out of 5

Buyer beware!!!!

2022-05-22

I’m so disappointed with this company. Despite many negative reviews, I gave them a shot and am highly disappointed. First and foremost their customer service is the worst I’ve ever experienced, it’s almost impossible to get in touch with them or get a response. I ordered 4 caracole dinning chairs ... Show more

Awful interface who rated this 5 star? Paid Trolls I bet

2022-06-23

Super clunky and frought with problems overlapping menu/search bar drop downs that obscure your typing. The people that sell on there don’t update their inventory often so I ended up buying something that wasn’t in the shop anymore. I was not happy to be charged for an item that didn’t even exist! ... Show more

The app is great, but not much else

2022-07-24

I appreciate the idea of this app. Putting aside the insane prices (when compared with the same item being sold elsewhere), it’s a well-designed app. Perhaps that same thought should be considered in the business model and customer service realm. It’s been several weeks, and my item has not been s... Show more

A horrible experience

2022-08-25

I have had nothing but a horrible experience with this app. I ordered a desk that was supposed to arrive on September 21, 2019. A few days before the scheduled delivery date, I received an email from the shipper confirming my delivery. It not only had the wrong address but also the wrong phone num... Show more

Chairish Doesn’t Care

2022-09-26

My experience with this app is that they are happy to charge your card as quickly as possible and hold onto your money for as long as possible, while doing nothing to streamline clear communications between parties and less than nothing to enforce good community behavior among sellers. There’s no ... Show more

Awful app, website works better

2022-10-27

The this app app is terrible. I cannot find a way to message a seller on Chairish —though I can on the website. I cannot view or participate in the Q&A section of each product page on Chairish —though I can on the website. The search function is frustrating at best—why when I search for “chair... Show more

Where’s My Order?

2022-11-28

I ordered dining room chairs from this company on August 12, 2020. I received an email stating said chairs would be delivered within 2-4 weeks. We are now on week 7, and while the spokesperson for the company was personable and assured me that my chairs would be delivered this week (Sept. 27), when... Show more

STAY AWAY

2022-12-29

I’ve made 5 purchases from this app over the past 5 years. 2 arrived damaged. One was a glass carafe that was shipped with a single piece of bubble wrap on it. I took a picture and then threw away the broken glass. Then they asked for more pictures and when I explained that I have a small apartmen... Show more

Completely unreliable

2023-01-30

I will NEVER order anything from this app again. They are completely unreliable and use highly questionable delivery partners. Her claims about when something will be delivered are absolute fiction. It has now been 7 weeks once I purchased a relatively small piece of furniture and I’m still being... Show more

Didn’t reimburse me for sale. Substandard service.

2023-03-03

It’s been well over a week and the buyer has messaged clearly that he isn’t returning the chairs he bought from me through this app but this app isn’t reimbursing me and has kept the money. Their shippers delivered the expensive, delicate chairs with special instructions that they had to be boxed... Show more

Damaged lamps

2023-04-01

I ordered two lamps from this app and they arrived badly damaged. While the listing showed that they had some minor damage, in fact when they arrived there were cracks that were glued together with crazy glue. When I wrote to the company and asked to return the lamps they waited three weeks and th... Show more

Lack of seller oversight, poor customer service

2023-05-03

On December 10th, I purchased an ottoman for $1000 which was immediately deducted from my credit card. The seller reached out to me to tell me he was beginning to build the item even though it had been advertised as a floor sample. I should have seen the red flags then but gave him a while and the ... Show more

Buyer Seller Messaging

2023-06-03

I love Chairish but in communicating with the purchaser it seems that the only way to do so is when then message you. It would be nice if there was a better forum to communicate or initiate communication with the buyer directly. In addition for sellers who are looking to grow and solidify their bu... Show more

Needs a Separate SELLER App

2023-07-05

Chairish is good for shoppers but only okay for sellers :/ I suggest you follow in the footsteps of Etsy and create two apps - one for buyers only and one for sellers only. The sellers only app needs to have a better messaging system which provides immediate notifications when a customer “asks the... Show more

New Customer/Buyer

2023-08-05

I’ve been searching for the perfect, unique dresser over a year. I found it at this app! While shopping at Marburger Farms, Round Top, I received a cute canvas bag and tape measure from some sweet gals who were representing the furniture company. I think the concept is brilliant and am so happy... Show more

Need help

2023-09-06

I’m not sure I have done this quite right. But I am selling items on marketplace in Maine and one of the people suggested I contact you people and send things to you because I do have some items that I really quite wonderful. They are old and they are in great condition the sofa is approximately 85... Show more

Amazing Company

2023-10-08

We have been this app sellers now for over two years and I have NOTHING bad to say. They have not only increased our overall sales they have increased our exposure in getting us out there.
We could not be happier and with ANY selling platform you will always have problems but I can honestly sa... Show more

Great place for buyers and sellers!

2023-11-08

I have been selling on this app for a few years now. Their app is fantastic! Play with the view in my space! So fun! I do not like that communication is tough and up to using them as a middle man for photo forwarding or public convos but maybe at some point that will change. I have seen growth in... Show more

Lots to look at...

2023-12-10

I found items (mostly paintings) that I might be interested in.

But a couple of months ago I attempted to buy a a small French bust. When I placed the order, the owner could not locate it. I see now that it was located. The owner of the shop said she may have sold it or it was misplac... Show more

5 Stars for the app!!

2024-01-10

I’ve been selling items on this app for nearly 2 and a half years now and the experience has been a great success and very rewarding! The response to any questions I might have is prompt, thorough, and courteous. My only concern (and it’s a relatively small one at that) is the time it takes for it... Show more

Love with reservations

2025-01-24

Love everything about this app except that when a bid is made the $$$ is automatically charged from your account even if the bid is later rejected. This gets very confusing and I’ve had mistakes made where I was not reimbursed until I contacted this app. If you have several offers out and some ar... Show more

Questions

2025-01-24

Love this app ap. On some items, before making an offer, I would like to ask the owner a question, or request a picture from an angle not provided. Currently I am interested in a couple items, but all four sides are not pictured. Not being able to talk directly to the owner has prevented me from m... Show more

Can’t get enough of Chairish!

2025-01-24

I am literally addicted to visiting this app to see the new treasures added everyday! There’s so much to see, so many design opportunities, and so much inspiration! this app is one of my first stops for everything - for myself and my clients. I love incorporating vintage and antique into any spa... Show more

My new favorite obsession

2025-01-24

I used to spend all time time browsing OKL, but now it is this app. I love the fact that I can find local dealers and see their inventory. I have even gotten a couple of friends that are redoing their homes into the website and they have been very happy with their experience in regards to purchasi... Show more

Buyer

2025-01-24

Shipping is very confusing for shipping outside LA and very expensive to have to wait 6-8 weeks since it’s a Finished Product; antique. No reason to take that long and pay shipping costs equal to 75%
of the value (paying ) of Product. I had to cancel a # of purchases based on principle and unre... Show more

M
2021-04-27

I found this site while searching for a way to notify Chairish that a listing that's live rt now (Apr.27 2021) is wildly off bas... Show more

Jen Carney
2020-10-28

Buyer beware!!! I’m so disappointed with this company. Despite many negative reviews, I gave them a shot and am highly disappoin... Show more



Is Chairish Safe? 🤗🙏


No. Chairish - Furniture & Decor does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 35,939 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for Chairish Is 14.5/100.


Is Chairish Legit? 💯


No. Chairish - Furniture & Decor does not seem legit based on our analysis. This conclusion was arrived at by running over 35,939 Chairish - Furniture & Decor User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Chairish Is 27.5/100..


Is Chairish - Furniture & Decor not working? 🚨


Chairish - Furniture & Decor works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Chairish - Furniture & Decor? Post a Review




Features

- Expertly curated selection of vintage, antique, and newly made finds

- More than 1,000 new arrivals daily

- Products from popular brands and makers like Knoll, Scalamandre, Stark, DWR, Ligne Roset, and Schumacher

- Must-have styles like Mid-Century Modern, Haute Bohemian, Hollywood Regency, French Modern, and more

- "View In Your Space" feature to visualize how Chairish items will look in your home

- Tag products, dealers, brands, and collections as “favorites” for easy reference

- Easy submission process for sellers with no listing fees

- Notifications for sellers when offers are made

- Shipping management for sellers once an item sells

- Positive reviews and feedback from users and popular publications.

  Customer Service/Support
Developer:
Chairish, Inc.


Website: