AT&T Tech360 Backup and Go app not working? crashes or has problems?

AT&T Tech360 Backup and Go Status

Last Updated on 2019-12-17 by AT&T Services, Inc.

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Summary of AT&T Tech360 Backup and Go Problems 😠👌🔥

- Needs updating to work with new iOS versions

- Some documents may not load or convert properly

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Common AT&T Tech360 Backup and Go Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot AT&T Tech360 Backup and Go app on iOS and Android devices. Solve all AT&T Tech360 Backup and Go app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

AT&T Tech360 Backup and Go iPhone Issues and Solutions

AT&T Tech360 Backup and Go iOS app crashes, not working, errors
AT&T Tech360 Backup and Go iOS app network issues
AT&T Tech360 Backup and Go on iOS has black/white screen

AT&T Tech360 Backup and Go Android App Issues and Solutions

AT&T Tech360 Backup and Go has errors/crashing/not working
AT&T Tech360 Backup and Go server network connectivity issues
AT&T Tech360 Backup and Go has black screen

AT&T Tech360 Backup and Go iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever AT&T Tech360 Backup and Go app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix AT&T Tech360 Backup and Go app crashes or not working on Iphone (iOS):

Close and restart the AT&T Tech360 Backup and Go app on iPhone
Update AT&T Tech360 Backup and Go app to the Latest Version for iOS
Uninstall and reinstall AT&T Tech360 Backup and Go iPhone app
Update your iPhone to the latest iOS version

Fix AT&T Tech360 Backup and Go on iPhone unable to connect to server/internet connection issues::

To resolve AT&T Tech360 Backup and Go network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix AT&T Tech360 Backup and Go black/white screen (blank screen) on iPhone:

Follow the AT&T Tech360 Backup and Go iOS app troubleshooting guide Here →

AT&T Tech360 Backup and Go Android App Issues and Solutions

Fix AT&T Tech360 Backup and Go not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent AT&T Tech360 Backup and Go app issues:

Force Stop the AT&T Tech360 Backup and Go App
1. On android, goto "Settings" » click AT&T Tech360 Backup and Go app. » click "Force Stop".

Update AT&T Tech360 Backup and Go to the latest version on PlayStore

Clear AT&T Tech360 Backup and Go App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "AT&T Tech360 Backup and Go app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch AT&T Tech360 Backup and Go.

Fix AT&T Tech360 Backup and Go unable to contact server/ AT&T Tech360 Backup and Go internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click AT&T Tech360 Backup and Go » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got AT&T Tech360 Backup and Go » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch AT&T Tech360 Backup and Go on android.

Solve AT&T Tech360 Backup and Go black/white screens issue on Android:

Follow the AT&T Tech360 Backup and Go android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at AT&T Services, Inc., developers of AT&T Tech360 Backup and Go.

Verified email ✔✔

E-Mail: g41808@att.com

Website: 🌍 Visit myAT&T Website

Privacy Policy: http://www.att.com/privacypolicy

Developer: AT&T Services, Inc.

About this app

This mobile "companion" application enables Backup and Go users to easily access their backed up data files when away from their computer and requires an active Backup and Go account. AT&T Tech Support 360 Backup and Go is an online data backup service for PCs and MACs. Get work done from almost anywhere and on your schedule! This service delivers mobile rendering of documents with the ability to view, share, comment or print any stored document.