Turkcell app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
50.0%

Something else
21.4%

Login
17.9%

Crashes
7.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Turkcell Problems 😠👌🔥

- Not truly translated with English options for each item

- Impossible to pay by card within the app

- Menus are in Turkish, making it difficult for foreigners to understand

  6 Reported Issues: 😵🆘🛟🚨📢

Bismal Walail
2024-06-15

Turkcell app login pasword not coming on my number 05391182866

Oiohoh
2023-09-28

Stupid app full of bugs. You can't even pay by card.

Jeroen Slot
2023-06-10

Hi, I use Turkcell faturasizmobil WiFi and top up to 200GB this worked fine recently but now when I try and do this using the Turkcell app for iPhone once the payment is confirmed I get an error message saying that an error occurred technical problem with your bank. I’ve tried numerous different creditcards from different banks and also tried online on the Turkcell website and receive the same error each time. Any help appreciated.

-
2023-06-02

Trash application, same as a provider. Not even trying to load on latest iOS.

Inesa
2023-05-10

It is impossible to pay bay card within the app.

Jean Moore
2023-02-23

Can’t log in to App to renew my telephone contract 05352837075

Showing 1-6 of 6

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Common Turkcell Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Turkcell Iletisim Hizmetleri A.S., developers of Turkcell.


Verified email ✔✔

E-Mail: TEAM-DC-MOBIL@turkcell.com.tr

Website: 🌍 Visit Turkcell Website

Privacy Policy: http://www.turkcell.com.tr/tr/gizlilik-ve-guvenlik

Developer: Turkcell İletişim Hizmetleri A.Ş




About this app

In the "Pasaj" section of this app app, you can seize the additional installment opportunities offered for you in mobile phones, smartwatches, computers, tablets, household appliances, personal care products and many other categories, in addition to credit cards and addition to the invoice. • Discover the Packages and Tariffs Offered For You!  You can make applications such as new line application, fixed internet application and Superbox application and track the application status from the "My Subscriptions" section. • Discover the Features That Non-this app Members Can Benefit From!  You can make transactions for another line from Packages section also, such as paying this app bill, making top up and sending packages as a gift to your loved ones.  You can check your remaining usage of your current line from the "My Remaining Usage" section on this app home page and if the package is not enough for you, you can have a look at the packages offered for you and easily change your package from the "Packages" section.  You can review thousands of technological product from the “Categories” section, and follow the status of your orders from the "Orders" section.  With this app app, you can monitor your usage, view and pay your invoices, top-up your account, purchase packages, shop for electronics and much more with ease, speed and free of charge.  It is time to discover the privilege of shopping for many technological products through this app app with this app Pasaj! • You Can Reach this app Pasaj via this app app! this app Pasaj is Turkey’s first electronic marketplace.  In case you have a call and connection problem, you can make a status check from the ‘’Support’’ section.  You can also apply for a new line or transfer your line to this app form this section.  You can easily switch to this app Pasaj and take the advantage of many technological products with up to 36 months of installments and free shipping.  For your loved ones who are this app users, you can make top-up and send packages as a gift.  You can easily access all the transactions under related heading from "Settings" section.  You can access this app Pasaj from this app app’s welcome screen.  You can participate in the ‘’Salla Kazan’’ campaign through the this app app and get many gifts such as internet and digital services every week.  You can also perform many transactions from the welcome screen without logging into the Application.  You can also track the status of your requests and get answers to your questions quickly by messaging with our chatbot.