Contact Turkcell Support
Company Name: Turkcell Iletisim Hizmetleri A.S.
About: With Turkcell app, you can monitor your usage, view and pay your invoices,
top-up your account, purchase packages, shop for electronics and much more with
ease, speed and free of charge. You can easily switch between Turkcell and
Turkcell Pasaj on the renewed interface.
Turkcell Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Turkcell Iletisim Hizmetleri A.S.
Verified email ✔✔
E-Mail: TEAM-DC-MOBIL@turkcell.com.tr
Website: 🌍 Visit Turkcell Website
Privacy Policy: http://www.turkcell.com.tr/tr/gizlilik-ve-guvenlik
Developer: Turkcell İletişim Hizmetleri A.Ş
3 Most reported problems 😔💔
Incomplete English translations throughout the app
by Mikeaj013
The app is not truly translated with English options for each item. Also when you go to pay by card within the app it is literally impossible because of the application design prevents you from clicking “Tamam” at the bottom of the application screen
No real language support!
by HxCxH
As a foreign buying a package for my phone was one of the hardest thing in this app for me when you try to find out what's better for you then you will see the next menu is inTurkish again so .... it won't help you and going to a store is faster
Very bad experience
by Bykika
One big company must have English translation! Internet is so poor and slow. Never seen worse internet. App does not work if you haven’t internet! You can’t bought gb on app when you finished.
Have a Problem with Turkcell? Report Issue
Why should I report an Issue with Turkcell?
- Pulling issues faced by users like you is a good way to draw attention of Turkcell to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Turkcell customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Turkcell.
