Contact Turkcell Support
Published by Turkcell Iletisim Hizmetleri A.S. on 2024-01-14 About: With Turkcell app, you can monitor your usage, view and pay your invoices,
top-up your account, purchase packages, shop for electronics and much more with
ease, speed and free of charge. You can easily switch between Turkcell and
Turkcell Pasaj on the renewed interface.
How to Contact Turkcell Customer Service/Support
Listed below are our top recommendations on how to get in contact with Turkcell. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Turkcell. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Turkcell Iletisim Hizmetleri A.S.
16.67% Contact Match
Developer: Turkcell İletişim Hizmetleri A.Ş
E-Mail: [email protected]
Website: Visit Turkcell Website
Reported Issues: 3 Comments
By Mikeaj013
Incomplete English translations throughout the app
The app is not truly translated with English options for each item. Also when you go to pay by card within the app it is literally impossible because of the application design prevents you from clicking “Tamam” at the bottom of the application screen
By HxCxH
No real language support!
As a foreign buying a package for my phone was one of the hardest thing in this app for me when you try to find out what's better for you then you will see the next menu is inTurkish again so .... it won't help you and going to a store is faster
By bykika
Very bad experience
One big company must have English translation! Internet is so poor and slow. Never seen worse internet. App does not work if you haven’t internet! You can’t bought gb on app when you finished.
Have a Problem with Turkcell? Report Issue
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Why should I report an Issue with Turkcell?
- Pulling issues faced by users like you is a good way to draw attention of Turkcell to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Turkcell customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Turkcell.
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