CHMate app not working? crashes or has problems?

CHMate Status

Last Updated on 2024-09-18 by realazy

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Common CHMate Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot CHMate app on iOS and Android devices. Solve all CHMate app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

CHMate iPhone Issues and Solutions

CHMate iOS app crashes, not working, errors
CHMate iOS app network issues
CHMate on iOS has black/white screen

CHMate Android App Issues and Solutions

CHMate has errors/crashing/not working
CHMate server network connectivity issues
CHMate has black screen

CHMate iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever CHMate app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix CHMate app crashes or not working on Iphone (iOS):

Close and restart the CHMate app on iPhone
Update CHMate app to the Latest Version for iOS
Uninstall and reinstall CHMate iPhone app
Update your iPhone to the latest iOS version

Fix CHMate on iPhone unable to connect to server/internet connection issues::

To resolve CHMate network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix CHMate black/white screen (blank screen) on iPhone:

Follow the CHMate iOS app troubleshooting guide Here →

CHMate Android App Issues and Solutions

Fix CHMate not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent CHMate app issues:

Force Stop the CHMate App
1. On android, goto "Settings" » click CHMate app. » click "Force Stop".

Update CHMate to the latest version on PlayStore

Clear CHMate App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "CHMate app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch CHMate.

Fix CHMate unable to contact server/ CHMate internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click CHMate » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got CHMate » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch CHMate on android.

Solve CHMate black/white screens issue on Android:

Follow the CHMate android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at realazy, developers of CHMate.

About this app

With this app, You can organize your files into personal collections, add bookmarks and notes to your favorite passages, and find the desired text anywhere in your book. • Customizable fonts for heading, body text and code snippets, adjustable line height. • Fast scrolling, never be lagged with the pagination. Note: this app allows only one book at a time, if you want to manage and read multiple books, please buy the "this app Premium" (In-App Purchase or the standalone app). this app is an amazing way to read eBooks for EPUB and CHM format.