Through the Word app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️
Something else
95.7%

Crashes
4.3%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Through the Word Problems 🔥

• Technical issues can occur

• No feedback option within the app

📋 22 Reported Issues:

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Tracy Garrett 2023-08-21

My android will not let me add the app. It tells me there was an error try again.

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Colleen Anne Van Zeeland 2022-09-14

Every time I come back to the app, I cannot hear sound because it will not play. I choose the chapter I want to listen to but it will not play.

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Rebekah 2022-09-12

The app keeps stopping while I'm on the login page. Tried uninstalling and reinstalling but the problem persists. I am several days behind on my start journey...please fix😥

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Jennifer Linden 2022-08-11

I was having all of the same login issues. I usually sign in with Google and it wasn't recognizing me. I followed the advice of some of you and uninstalled the app and reinstalled it and now I can log in with Google again and I'm back in! Thank you for that tip!

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Judy 2022-08-01

I had the same issues as described here. Login not recognized, user pool not recognized, etc. after emailing and getting no response after several tries. I tried uninstalling and reinstalling app. No luck. This morning I went to play-store and updated app and it finally let me back in. Maybe it will work for you.

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Kurt Kleiner 2022-07-30

Not able to log in, error message. Thanks

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Charles Bell 2022-07-29

I love this app as well I have only signed by using my Google Sign-in. My phone says, "an error was encountered with the requested page." I uninstalled and reinstalled several times and I get the same error. Please let me know when this app gets fixed or if there is a work around.

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Lisa 2022-07-28

I've been having the same issue as everyone above. I'm really missing my morning devotions. :(

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Bill Mudler 2022-07-28

I have not been able to sign onto thru the word app today. It does not know me or allow me to sign up.

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Doyle Cook 2022-07-28

I love this app. I have only signed by using my Google Sign-in. My phone says, "an error was encountered with the requested page." I uninstalled and reinstalled. Same error. Please let me know when this app gets fixed or if there is a work around. Thanks!

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Christina 2022-07-28

When I try to log in, it says user does not exist. When it try forgot password, it says user does not exist. When I try to create a new account, it says user does not exist. When I try to log in w Google, it says page loading error. When I try to create new account w Google, it says page loading error.

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Armando 2022-07-28

Having same issues all others since 0600 pacific time and still in trouble as of 0945

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Keith Madlena 2022-07-28

Trying to log in I get this message User pool client 5i1vujv3qepn1aku0r8rh36avq does not exist. When I select to I forgot my password (which I didn't) it does not recognize my email address.

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Luanne Schnase 2022-07-28

I tried all the troubleshooting, but nothing is helping sign in with email or Google.

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Carol Nabors 2022-07-28

I’m trying to get back into my TTW app but it’s asking for my password. I don’t remember it and it says sending link to reset it but I haven’t received the link

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Michelle Pratt 2022-07-28

Trying to log in and getting the error message... User pool client 5i1vujv3qepn1aku0r8rh36avq does not exist. I did a force stop. I have unjustified and reinstalled. Same message.

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Harold Outz 2022-07-28

Tried and tried It says it doesn’t recognize me 😔

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Carrie Vaughn 2022-07-28

I am having a login/ connectivity issue, I type in user ID (e-mail) and password and there is an error. I'll go into "forgot password" and it still won't process and errors out. I've uninstalled the app and will install it again. I am using an Android Samsung 9 phone. When will the issue be resolved?

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Ralph Brown 2022-07-28

The app does not recognize me and I can’t log in no matter how I try even new account won’t work

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Carrie Miles 2022-07-28

I cannot sign in. I selected “Forgot Password” it said there’s no account w/ my email. I tried to log in using Apple & the link it for Amazon dot something. I hope the issues is fixed ASAP.

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Courtney Curran 2022-07-28

I’ve used this app all the time. Today it won’t let me sign in. I tried to sign in using my linked google and it won’t work and also I’ve tried to log in with email and create a new account. I’ve uninstalled and also shit down phone but still no luck. I’m on iPhone 13.

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John Rubin 2022-07-28

Login fails on the app. I use Sign In with Apple. I tried to create new account. And it fails as well. Delete and reinstall ap same issue An error was encountered with the requested page.

Showing 1-22 of 22 reported issues:

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Developer: Through the Word Inc.