Infomaniak Mail Status

Last Updated on 2024-12-23 by Infomaniak Network SA

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⚠️ Most reported problems ⚠️

Not working

37.5%

Connection

25.0%

Crashes

12.5%

24 hour clock ⏰

Common Infomaniak Mail Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Infomaniak Mail network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Infomaniak Mail App
1. On android, goto Settings » Infomaniak Mail » click [Force Stop]

Clear Infomaniak Mail App Cache and Data:
1. On android, goto Settings » Apps » Infomaniak Mail » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Infomaniak Mail.

On android, goto Settings » Apps or Manage Apps tab.
Click Infomaniak Mail » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Infomaniak Mail » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Infomaniak Mail

E-Mail: support@infomaniak.com

Website: 🌍 Visit Infomaniak ikMail Website

Privacy Policy: https://www.infomaniak.com/gotoroutewithautolang/rgpd.confidentiality?utm_source=playstore

Developer: Infomaniak

Mar 06, 2025, 11:00 AM
a user from Noumea, New Caledonia reported problems with Infomaniak Mail : Not working
Feb 18, 2025, 05:24 AM
a user from Albuquerque, United States reported problems with Infomaniak Mail : Crashes
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