Infomaniak Mail Status

Last Updated on 2026-05-06 by Infomaniak Network SA

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Most reported problems

Not working

48.0%

36.0%

Crashes

12.0%

Connection

4.0%

Common Infomaniak Mail Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Infomaniak Mail network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Infomaniak Mail App
1. On android, goto Settings » Infomaniak Mail » click [Force Stop]

Clear Infomaniak Mail App Cache and Data:
1. On android, goto Settings » Apps » Infomaniak Mail » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Infomaniak Mail.

On android, goto Settings » Apps or Manage Apps tab.
Click Infomaniak Mail » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Infomaniak Mail » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Infomaniak Mail

E-Mail: [email protected]

Website: 🌍 Visit Infomaniak ikMail Website

Privacy Policy: https://www.infomaniak.com/gotoroutewithautolang/rgpd.confidentiality?utm_source=playstore

Developer: Infomaniak

Jun 12, 2026, 10:08 AM
a Mac user from Bologna, Italy reported problems with Infomaniak Mail : Not working
Jun 10, 2026, 05:19 PM
a Windows user from St-Malo, France reported problems with Infomaniak Mail : Login
Jun 10, 2026, 05:13 PM
a Windows user from St-Malo, France reported problems with Infomaniak Mail : Not working
Jun 10, 2026, 03:55 PM
a Windows user from St-Malo, France reported problems with Infomaniak Mail : Login
Jun 10, 2026, 03:42 PM
a Windows user from St-Malo, France reported problems with Infomaniak Mail : Not working
Jun 09, 2026, 10:07 AM
a Mac user from St-Malo, France reported problems with Infomaniak Mail : Login
Apr 27, 2026, 07:10 PM
a Linux user from Bielefeld, Germany reported problems with Infomaniak Mail : Not working
Apr 06, 2026, 12:32 AM
a AndroidOS user from Paris, France reported problems with Infomaniak Mail : Not working
Mar 06, 2026, 10:47 AM
a iOS user from Hamburg, Germany reported problems with Infomaniak Mail : Not working
Feb 05, 2026, 01:39 PM
a Windows user from Bordeaux, France reported problems with Infomaniak Mail : Not working
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