Latina app not working? crashes or has problems?

Latina Status

Last Updated on 2022-03-01 by START

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Common Latina Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Latina app on iOS and Android devices. Solve all Latina app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Latina iPhone Issues and Solutions

Latina iOS app crashes, not working, errors
Latina iOS app network issues
Latina on iOS has black/white screen

Latina Android App Issues and Solutions

Latina has errors/crashing/not working
Latina server network connectivity issues
Latina has black screen

Latina iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Latina app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Latina app crashes or not working on Iphone (iOS):

Close and restart the Latina app on iPhone
Update Latina app to the Latest Version for iOS
Uninstall and reinstall Latina iPhone app
Update your iPhone to the latest iOS version

Fix Latina on iPhone unable to connect to server/internet connection issues::

To resolve Latina network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Latina black/white screen (blank screen) on iPhone:

Follow the Latina iOS app troubleshooting guide Here →

Latina Android App Issues and Solutions

Fix Latina not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Latina app issues:

Force Stop the Latina App
1. On android, goto "Settings" » click Latina app. » click "Force Stop".

Update Latina to the latest version on PlayStore

Clear Latina App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Latina app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Latina.

Fix Latina unable to contact server/ Latina internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Latina » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Latina » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Latina on android.

Solve Latina black/white screens issue on Android:

Follow the Latina android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at START, developers of Latina.

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