GUCCI Reviews

GUCCI Reviews

Published by on 2024-10-28

🏷️ About: Revealing the inspirations behind Creative Director Alessandro Michele’s collections, the Gucci App presents ready-to-wear and accessories through engaging narrative and innovative features. With the app, users can download wallpapers, take pictures with stickers and motifs of the House, use Augmented Reality to decorate spaces and virtually try-on eyewear, sneakers, masks, lipsticks and hats.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
45.3%

🙄💅🫥 Neutral
36.1%

👿🤬😠 Negative experience
18.6%

~ from Justuseapp.com NLP analysis of 448 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Current, beautiful layout

- Link to the Gucci podcasts

- Unique variety added to the new collections



Read 23 Customer Service Reviews 👿🤬😡😠💢😤

4.0 out of 5

Can’t even buy anything

2022-06-05

I downloaded GUCCI to simplify the web experience. Disappointed. Can’t even shop for stuff and buy It. I expected more from this app.

Confusing

2022-07-06

I’m sorry, but GUCCI is horrible. It is confusing and difficult to navigate. I understand that they want to be different from other apps and brands, but really? GUCCI is not user friendly in the slightest. Every time I open GUCCI to shop, I quickly lose interest and give up because I cannot figure out how to find what I’m looking for. There’s no visible search engine or clothing categories. What a shame.

There is no point to this app if I can’t order anything on the app!

2022-08-07

I go on GUCCI and I’m immediately confused, where do I look at items to shop and then why can’t I order on GUCCI ? What the point of having GUCCI if I can’t order anything? I come back to GUCCI Store to see if there’s another this app app when I can actually shop but no.. this is the only one..

Do not use the app or online site

2022-09-08

Do not order anything online or on GUCCI . I ordered something May 5th I got a date of may 15th to receive my item . I completely understand that due to the situation the time frame of me getting my item online was slim . But I emailed about my order and I receive we didn't take your money or it's not a guaranteed date but your order is in production . We are now on May 28th and I emailed again and still no word in if I will ever receive my order . In a little over a week it will be a month since I put my order in online . I will never ever use the online site or app to make a purchase EVER .

No shopping

2022-10-09

You can’t shop, it just shows you pictures and if you click “shop this look” it takes you to the website. Save the space on your phone. Worthless.

Useless

2022-11-10

I got GUCCI to make shopping easier and when I pick an item I’m just taken to the website. It’s like I downloaded a link from GUCCI Store

Gucci App

2022-12-11

I have been wearing this app loyally for 25 years. I have always loved their products and supported the company. GUCCI is nice but I do t u detest and why to see details of shop a product it links to the website and opens the browser. It defeats the purpose of a standalone app, since much of the same content is available also through the website, possibly with a slightly different arrangement. GUCCI should be totally independent and offer a fully comprehensive experience without linking to the regular website. Thanks.

Nice so far...

2023-01-12

I have the iPhone X and I haven’t been able to check out the wallpaper section, because It never loads !!! 😫

“Gift Giving” wallpaper issue

2023-02-13

The new wallpaper section “Gift Giving” doesn’t work on iPhone X! Would you please help it, this app?

Disappointed

2023-03-14

I wish people were able to purchase items on GUCCI instead of it directing you to the website for purchase.

Sign-in & HomePage

2023-04-15

I like the new update, although i do have three issues with GUCCI :
1. GUCCI signs out every certain amount of time if I’m not using GUCCI .
2. Homepage doesn’t load.
3. Saved items of the previous version don’t show up on this version.

Took away my favorite feature

2023-05-16

How can you guys take away wallpapers, it was almost the best thing in GUCCI !

it’s fine

2023-06-17

It’s cool but i wish I could actually shop and it makes my battery go down super fast.

Almost perfect

2023-07-18

GUCCI is visual amazing and makes me want to use it a lot more which leads to why I left one star off: there's not much to look at. I found the styles and the presentation awesome and GUCCI actually helped me find my style that I've been searching for years to find, but there's so few that it really made me want atleast 2-3 more styles (in the men's section atleast).

Gucci

2023-08-19

i wish there was more wallpapers and app exclusive content because i love all of it!!!
-xo

I like the app

2023-09-20

I like GUCCI but we need more digital art and wallpapers

Quality

2023-10-21

I love the unique variety added to the new collections.

gucci

2023-11-22

i have collected this app for 10 years now, my mother collects it and so does my father. i was raised in Shanghai, as a very conservative child. my parents were always into spending money and trips to Rome and Paris. GUCCI is very helpful. my favorite part of GUCCI is the alchemists garden. very interesting. 谢谢 this app!

GUCCIMIZED!

2023-12-23

💕 GUCCI! Current, beautiful layout. My favorite feature is the link to the this app podcasts!
The podcast I listened to recently about the latest collaboration for Elton’s Farewell Yellow Brick Road tour. 🤩 !!💕
Creative soul mates: Sir Elton John and Allessandro Michele interview.. Omg 😍!! It’s like hanging out with these two geniuses listening to them discuss art, music, fashion. Other available podcasts also offer an in-depth look at different this app seasons and collections. Inspirations collaborations with other artists as well.
It’s a privilege to experience this app in such a personal way. At a time where this app is getting into the diy personalized fashion. Which you can experiment with too btw with GUCCI!
Download and enjoy!
It’s “LOVED” 💕

Le magnificent :d

2024-01-24

Excellent job making a fashion brand’s mobile app much more than that this app gang this app gang this app gang

??

2024-12-24

so my friends use GUCCI that lets them take pictures with really nice filters on them, when i asked what app they used they said “this app” so i looked it up and downloaded GUCCI, but it’s not a picture app

👍

2024-12-24

The best app I’ve gotten, better than supreme ,Louis Vuitton, Valentino etc. 👍

Love GUCCI ❤️

2024-12-24

It’s amazing but I don’t have any clothes from this app 😔😔



Is GUCCI Safe? 🤗🙏


Yes. GUCCI is very safe to use. This is based on our NLP (Natural language processing) analysis of over 448 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.0/5 . Justuseapp Safety Score for GUCCI Is 70.9/100.


Is GUCCI Legit? 💯


Yes. GUCCI is a totally legit app. This conclusion was arrived at by running over 448 GUCCI User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for GUCCI Is 100/100..


Is GUCCI not working? 🚨


GUCCI works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Payments 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
Virtual Sneaker Special Pack $11.99
Gucci Arcade: Gucci Camp Game $0.99
Gucci Arcade: Gucci Grove Game $0.99


How was your experience with GUCCI? Post a Review




Features

Enter special sections, Gucci Places to explore curious corners of the world connected to the House, and Gucci Garden, designed with the creative spirit of the exhibit space in Florence.

Revealing the inspirations behind Creative Director Alessandro Michele’s collections, the Gucci App presents ready-to-wear and accessories through engaging narrative and innovative features.

Watch Gucci fashion shows, play Gucci Arcade games, personalize products in the Gucci DIY section and, through an immersive 3D experience, discover the GG Marmont bags.

With the app, users can download wallpapers, take pictures with stickers and motifs of the House, use Augmented Reality to decorate spaces and virtually try-on eyewear, sneakers, masks, lipsticks and hats.

  Customer Service/Support
Developer:
Guccio Gucci S.p.A.


Website: