Contact GUCCI Support
Company Name: Guccio Gucci S.p.A.
About: Gucci is one of the world's leading luxury brands.
Headquarters: Jersey City, New Jersey, United States.
GUCCI Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Guccio Gucci S.p.A.
Verified email ✔✔
E-Mail: andrea.pertici@it.gucci.com
Website: 🌍 Visit GUCCI Website
Privacy Policy: https://www.gucci.com/it/en_gb/st/privacy-landing
Developer: Gucci
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3 Most reported problems 😔💔
Do not use the app or online site
by Ilovepizzas4lyfe
Do not order anything online or on the app. I ordered something May 5th I got a date of may 15th to receive my item . I completely understand that due to the situation the time frame of me getting my item online was slim . But I emailed about my order and I receive we didn't take your money or it's not a guaranteed date but your order is in production . We are now on May 28th and I emailed again and still no word in if I will ever receive my order . In a little over a week it will be a month since I put my order in online . I will never ever use the online site or app to make a purchase EVER .
Confusing
by Jenniecutie420
I’m sorry, but this app is horrible. It is confusing and difficult to navigate. I understand that they want to be different from other apps and brands, but really? This app is not user friendly in the slightest. Every time I open the app to shop, I quickly lose interest and give up because I cannot figure out how to find what I’m looking for. There’s no visible search engine or clothing categories. What a shame.
There is no point to this app if I can’t order anything on the app!
by Ardnaed1996
I go on the app and I’m immediately confused, where do I look at items to shop and then why can’t I order on the app? What the point of having this app if I can’t order anything? I come back to the App Store to see if there’s another Gucci app when I can actually shop but no.. this is the only one..
Have a Problem with GUCCI? Report Issue
Why should I report an Issue with GUCCI?
- Pulling issues faced by users like you is a good way to draw attention of GUCCI to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a GUCCI customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using GUCCI.
