GUCCI app not working? crashes or has problems?

GUCCI Status

Published by Guccio Gucci S.p.A. on 2024-05-29

Revealing the inspirations behind Creative Director Alessandro Michele’s
collections, the Gucci App presents ready-to-wear and accessories through
engaging narrative and innovative features. With the app, users can download
wallpapers, take pictures with stickers and motifs of the House, use Augmented
Reality to decorate spaces and virtually try-on eyewear, sneakers, masks,
lipsticks and hats.

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Common dislikes about GUCCI app

- Confusing and difficult to navigate

- No visible search engine or clothing categories

- Poor customer service

Have a Problem with GUCCI? Report Issue

Common GUCCI Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot GUCCI app on iOS and Android devices. Solve all GUCCI app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

GUCCI iPhone Issues and Solutions

GUCCI iOS app crashes, not working, errors
GUCCI iOS app network issues
GUCCI on iOS has black/white screen

GUCCI Android App Issues and Solutions

GUCCI has errors/crashing/not working
GUCCI server network connectivity issues
GUCCI has black screen

GUCCI iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever GUCCI app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix GUCCI app crashes or not working on Iphone (iOS):

Close and restart the GUCCI app on iPhone
Update GUCCI app to the Latest Version for iOS
Uninstall and reinstall GUCCI iPhone app
Update your iPhone to the latest iOS version

Fix GUCCI on iPhone unable to connect to server/internet connection issues::

To resolve GUCCI network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix GUCCI black/white screen (blank screen) on iPhone:

Follow the GUCCI iOS app troubleshooting guide Here →

GUCCI Android App Issues and Solutions

Fix GUCCI not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent GUCCI app issues:

Force Stop the GUCCI App
1. On android, goto "Settings" » click GUCCI app. » click "Force Stop".

Update GUCCI to the latest version on PlayStore

Clear GUCCI App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "GUCCI app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch GUCCI.

Fix GUCCI unable to contact server/ GUCCI internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click GUCCI » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got GUCCI » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch GUCCI on android.

Solve GUCCI black/white screens issue on Android:

Follow the GUCCI android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Guccio Gucci S.p.A., developers of GUCCI.

100% Contact Match

Developer: Gucci

E-Mail: [email protected]

Website: Visit GUCCI Website

About this app

With GUCCI , users can download wallpapers, take pictures with stickers and motifs of the House, use Augmented Reality to decorate spaces and virtually try-on eyewear, sneakers, masks, lipsticks and hats. Revealing the inspirations behind Creative Director Alessandro Michele’s collections, the this app App presents ready-to-wear and accessories through engaging narrative and innovative features. Watch this app fashion shows, play this app Arcade games, personalize products in the this app DIY section and, through an immersive 3D experience, discover the GG Marmont bags. Enter special sections, this app Places to explore curious corners of the world connected to the House, and this app Garden, designed with the creative spirit of the exhibit space in Florence.