3D Brain app not working? crashes or has problems?

3D Brain Status

Last Updated on 2016-04-11 by Cold Spring Harbor Laboratory

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3 User reports:
App has problems

User reports 3

⚠️ Most reported problems ⚠️

Not working

66.7%

Crashes

33.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of 3D Brain Problems 😠👌🔥

- Upgrade was terrible

- Images are a bit low resolution

- App UI could be improved by a simple "back" button

- Lags a bit overall

Have a Problem with 3D Brain? Report Issue

Common 3D Brain Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot 3D Brain app on iOS and Android devices. Solve all 3D Brain app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

3D Brain iPhone Issues and Solutions

3D Brain iOS app crashes, not working, errors
3D Brain iOS app network issues
3D Brain on iOS has black/white screen

3D Brain Android App Issues and Solutions

3D Brain has errors/crashing/not working
3D Brain server network connectivity issues
3D Brain has black screen

3D Brain iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever 3D Brain app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix 3D Brain app crashes or not working on Iphone (iOS):

Close and restart the 3D Brain app on iPhone
Update 3D Brain app to the Latest Version for iOS
Uninstall and reinstall 3D Brain iPhone app
Update your iPhone to the latest iOS version

Fix 3D Brain on iPhone unable to connect to server/internet connection issues::

To resolve 3D Brain network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix 3D Brain black/white screen (blank screen) on iPhone:

Follow the 3D Brain iOS app troubleshooting guide Here →

3D Brain Android App Issues and Solutions

Fix 3D Brain not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent 3D Brain app issues:

Force Stop the 3D Brain App
1. On android, goto "Settings" » click 3D Brain app. » click "Force Stop".

Update 3D Brain to the latest version on PlayStore

Clear 3D Brain App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "3D Brain app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch 3D Brain.

Fix 3D Brain unable to contact server/ 3D Brain internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click 3D Brain » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got 3D Brain » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch 3D Brain on android.

Solve 3D Brain black/white screens issue on Android:

Follow the 3D Brain android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Cold Spring Harbor Laboratory, developers of 3D Brain.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit 3D Brain Website

Privacy Policy: https://www.cshl.edu/about-us/privacy-policy/

Developer: DNA Learning Center

About this app

Each detailed structure comes with information on functions, disorders, brain damage, case studies, and links to modern research. Discover how each brain region functions, what happens when it is injured, and how it is involved in mental illness. Use your touch screen to rotate and zoom around 29 interactive structures. Created by Vivid Apps and AXS Biomedical Animation Studio for the Cold Spring Harbor Laboratory DNA Learning Center. 3D Brain was produced for the Genes to Cognition (G2C) Online website funded by the Dana Foundation and Hewlett Foundation.