Are you having issues? Select the issue you are having below and provide feedback to SiriusXM.
- New update is awful
- Problems starting up and playing whether on WiFi or not
- Little play arrow turns into a circle that spins for a very long time
- Positive ratings on here are fake
- Functions on the app that are supposed to enable you to restart the show from scratch if you don’t tuning immediately when Howard begins, well those functions don’t always work
- Favorites keep getting deleted
Songs on the app have been playing over each other (2 different at one time). Sometimes if u pause and play it fixes it but it comes back sometimes.
The clock and back up buttons aren’t working. Shows 11:00 to 1:59 or something like that. Can’t restart shows.
Why doesn’t my Sirius app on my tv have video on the Howard channel like my iPad does?
We try to listen to Sirius xm on our Samsung smart tv and it either cuts out or buffers for so long I have to shut off the tv and turn it on again. This is very annoying. No other service gives us any trouble.
I am on a 'trial subscription' for online streaming, and more often than not I can't log into my account, or even access their website. And when I am online, it keeps disconnecting from the current channel I am listening to saying 'please choose another channel'....what is going on with their service? Is that why they are offering these 'deals' for $5 a month subscriptions for up to a year (now)? I would sign up for the 'in car' service, but the sound quality sounds 'tinny' (like its coming out of a metal box). I may just stick with "YouTube.com" for online free music....Sad.....
Settings not working on app
Can not sign in to SXM on iPhone. "Do not recognize this username/password"
Not sure why but phone app constantly stops/crashes. Didnt used to do this. Kind of infuriating. Other apps working fine.
Listening on app signal will jump ahead and then go back, like there are two signals .
When playing music, I accidently the ad for streaming platinum. I do not want to stream platinum but the screen offering 3 months free does not have an x or a back button to get out of it. Tried all I know to try to get rid of that screen so I can go back to my music but nothing works. Even deleted the app totally then re-installed it. THAT DID NOT EVEN WORK!!
SirusXM app went to black screen since 3 weeks ago. This happens after connecting to CarPlay. Reinstalling does not resolve the problem once the app has been frozen in the black screen stage. The app can be playing fine on iPhone and transferred to connect to CarPlay. SirusXM stays playing through CarPlay for a while before turning into blank screen. Once the app goes into the black screen stage, I have to delete SirusXM app and reinstall the iPhone from scratch and reinstall SirusXM app to make it work before it stops working after connecting to CarPlay. And I have done this at least 10 times in the last 7 days to test out connecting to my car with USB cables and bluetooth. The black screen returns every time. I have been to Apple store twice for this issue but they say the app needs to be repaired by SirusXM while contacting SirusXM telling me my phone was the problem. More interestingly, I test SiriusXM on another identical phone with same IOS and it works fine with SirusXM app connecting and playing through CarPlay without going into the black screen. Will there be a fix somehow as I have exhausted all the resources?
My xm app continues to stop playing, I can start it up again, acts likes it just is paused. If I play pandora it doesn't do this.
My SiriusXM app keeps crashing when in use in my 2022 Jeep Cherokee Latitude and I get a message stating “trying to reconnect”. In pay $12 a month for this app and it’s very frustrating.
Screen is Stuck on sign up for free platinum trial
Screen is Stuck on sign up for free platinum trial
I try to connect and app says that I am offline, I just updated the app, maybe there is bug with the new version?
The FC channel stopped working a couple weeks ago - giving me the message that my location could not be verified (other stations continued to work fine). Tech help said to uninstall and reinstall the app, which I did. Now I am getting "Sorry, we have experienced a technical issue. Please login again. 29020" ... so far the same thing has happened upon 3 retries - so now I can not access ANY channels.
Not working on my phone. Can't connect.
I can't open the app on my phone. Once I please the app the screens go black. unable to use.
App gives black screen every time I open it on my iPhone with OS15.6. I’ve deleted it and reinstall several times but always comes back to black screen
keep telling me download interrupted
streaming log in gives error and try back later
I just want to update my app to the latest build. I want to stream on a Microsoft Surface pro 7 running Windows 11. All I get is a white window with no instructions.
Sorry, we have experienced an issue. Please tune to another channel or episode.
keep getting this error message when trying to access recorded episodes of 'Tucker Carlson Tonight' and other Fox News Channel on-demand recordings. No one has helped to fix this, and it has been going on for months. this is while listening from my WinOS PC. I've cleared Cache/cookies, uninstalled/reinstalled, nothing works. your help staff has been anything but helpful, handing me off from one person to another, eventually being told that I need to CALL someone to get it worked out. I've already tried that, too, months ago and the issue persists.
NFL station will not play in the app. I get an error message that says my location can’t be found. My location services is on and all other apps work fine.
Streaming plays for about 15 seconds, then audio just stops. App still there, cannot click “play” or “go live” to get it to work, but if I switch channel, works again for fifteen seconds, same thing over and over! What’s going on?
Can't use the SiriusXM app on my iphone today. Keep getting a black screen. I've deleted the app and reinstalled and rebooted my phone and nothing has worked.
It's wonderful when I'm in WIFI range. But away from WIFI it doesn't get a signal.
Listening through android app. Feed keeps jumping around, repeats 5 seconds at a time, skips forward then back again. Happens to a number of channels. I'm losing it!
Complete guide to troubleshoot SiriusXM app on iOS and Android devices. Solve all SiriusXM app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SIRIUS XM Radio Inc, developers of SiriusXM.
The SXM App delivers the ultimate this app experience including ad-free music, plus live sports, original talk shows, Howard Stern, exclusive comedy, news from every angle, and more. Upon purchase of any plan, your subscription will AUTOMATICALLY RENEW and you will be charged (after any free trial) the rate + applicable tax on a recurring monthly basis until you cancel. Cancel at least 24-hours before any renewal date in your iTunes account to avoid future charges. Use of the SXM App is limited to the United States and certain U. S. territories. Some restrictions apply. Data charges may apply. Features and content vary by plan and are subject to change. All fees, content, and features may change. Find new music and channels with personalized recommendations. No refunds or credits, unless permitted by your billing platform. Promotional offers are for new subscribers only. Do Not Sell My Personal Information: this app. Customer Agreement: this app.