Map My Walk app not working? crashes or has problems?

Map My Walk Status

Published by on 2023-07-11

Track and map every walk with MapMyWalk. For every mile you go, you’ll get
feedback and stats to help you improve your performance.


I have a problem with Map My Walk

Are you having issues? Select the issue you are having below and provide feedback to Map My Walk.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
600.0%

Not working
50.0%

Account
25.0%

Crashes
25.0%


Reported Issues: 48 Comments

By dorothy bean   3 months ago


places I didn't walk are added to my route

By Paul   4 months ago


After doing an update on my Iphone, I had to update Map my walk app. When I opened after updating app, a new screen showed up for the first time asking me to log in. I tried with apple id and my may my walk id. Nothing has worked. Please help me. What happened to this wonderful app. Thanks Paul

By Susan JOHNNIE   5 months ago


Sometimes the measured distance is not accurate. It shows on the map as not a smooth line, but constant pointy squiggles. I have cleared cache and deleted a lot of saved entries.

By nicholas cuccaro   5 months ago


walked 3 mi. app shows 1.15 mi. , tested it by driving 6.8 miles app shows 5.1 mi.

By Bryce Tanith   6 months ago


Walks are no longer accurate. GPS gives a crazy zig zag having me walk on roofs, back yards etc, when I am simply walking in a straight line down the street. Have one other problem too, but this is the biggest issue that makes the program useless right now. I wrote before an was told you would get back to me but heard no response. Please don't tell me to reinstall since I've done that. Bryce Tanith 269-720-1359

By Donna   6 months ago


I’m not able to save my workout or view my weekly progress

By Steve Smith   6 months ago


I cannot use Map My Walk because when I open it, all I get is an ad urging me to upgrade to premium. There is no option for skipping this and continuing to use the free version.

By Bernice   7 months ago


Workout pauses for unknown reason & starts summarising my walk to that point when I am not finished

By Richard Haussman   7 months ago


Won't keep GPS tracking when screen is off. Only time records

By Susie Lapwood   10 months ago


I can't seem to edit my workouts since I updated the app this week. I've tried renaming 'walks' to denote the actual route / area but the 'save workout' option doesn't seem to work. Also we did a 7.5m walk a couple of days ago - the app correctly logged the route but showed it as 64 steps and 0.03 or 0.3 miles I think! Bizarre.

By Mary Hughes-Olson   10 months ago


App is stuck in the "upgrade to premium" page and I can't go anywhere within the app!!

By Kim Kaufman   10 months ago


Hi. I’ve been using the MapMyWalk app for several years. Recently I forgot to pause and hold to complete my walk. Only discovered the mistake the next day. Now the app won’t complete the Hold to Finish when it’s pushed. Please help! I really love the app.

By Clive Jones   10 months ago


Each walk I do is showing far too many steps - massively too many!!! How do I correct this? I've unistalled and reinstalled the app but still have the same problem. Please reply with solution to my email address. Thank you.

By Carol   10 months ago


Stopped recording walk

By Toni   11 months ago


The app saved my workout in history, but there's nothing at all when I click on the tab to show my workouts (where I can see all the details). In fact every workout has disappeared. I tried logging on online many times, and it keeps saying "Something went wrong," and won't log me into Map My Walk.

By Saundra James   1 year ago


GPS stops tracking when I turn off screen to save battery and jumps straight to location when I open app mid-workout to check my sats.

By Gary Walker   1 year ago


All functions except for tracking the time have stopped.

By Nick Boren   1 year ago


The app hasn't been accurate for about a month. I walk the same route and it shows about 1 tenth of a mile less per 1/2 mile I walk.

By Ruth Jones   1 year ago


A recorded and saved route workout for a walk suddenly vanished as though the walk had never happened. Reported it and got told my phone is not compatible with their system. All other walk routes worked.

By Laura Holtman   1 year ago


Your popup invitation to sign up for premium is blocking access to Map My Walk. No way to decline, no way to back out of it.

By Debra Thomas   1 year ago


Keeps wanting me to upgrade and won't let me return to homepage.

By Kathryne   1 year ago


My 2022 challenge isn't showing my total numbers on the android app.

By Ann   1 year ago


Aside from a tiny thumbnail in the list of workouts, the map of my completed walk no longer shows in my workout when I open it from the list. It’s worked properly for years and just stopped working in the past couple weeks.

By John Ward   1 year ago


App shut down after just a few minutes of today's workout (walk). When I got it working again (with difficulty, on my return home) it had continued to record the time during the workout, but not the route covered, nor the distance. Result: wildly inaccurate stats.

By Vikki Armstrong   1 year ago


My October challenge hasn't updated for a few days even though I've logged walks and runs. It's about 20km behind. Is there anything i can do?

By Lyn Benson   1 year ago


UA Map My Run not showing satellite images, map does not load

By Darlene Adamson   1 year ago


My Map my walk UA app has stopped showing satellite images. iOS

By Stacey   1 year ago


Mapmywalk has crashed yet again, 2nd time in a week, not logged my walk, getting slightly fed up with it now

By Frank Molinario   1 year ago


New user, doesn't seem to accurately measure my distance when my iPhone is in my pocket?

By Barbara Olson   1 year ago


I can’t stop it, I hit pause, then save and it keeps running. It’s up to 11:19:32 for duration and I have used up 93,201,320 calories, lol. What do I do

By William Moncrief   1 year ago


Is there anyone who can help me with the problem I'm having with "Map my walk" not recording my distance accurately. I'm 79 and I have done everything I was advised to do. I'm not too tech savy and i'm just too comfortable with the "Map my walk". HELP!!!!!

By Joan McAllister   1 year ago


Map my Walk will not finish at the end of a walk when pressing the finish button

By jude   1 year ago


Just broke my phone. My phone is unusable

By Janice Karlotski   1 year ago


On July 16th I mapped my walk …… 4 miles…….in 1 hour and 22 minutes. On July 17th I mapped the exact same walk …….1.76 miles…..in 36 minutes Clocked the walk with my car trip and it was ACTUALLY 4 miles. This happens often……any idea?

By Craig Kalkoske   1 year ago


Several times now, over the last few weeks, “MapMyWalk” just drops 95% of my hike for no apparent reason. I can’t find out why or how to correct it.

By Mildred Harris   1 year ago


I'm unable to install map my walk.

By JA White   1 year ago


Will not play music; always used to automatically play from my Apple playlist; not able to play any music at all now and no option for same.

By Pam Darpel   1 year ago


My map my walk app isn't showing my whole walk. It just shows a straight line.

By Karen Walz   1 year ago


Hi, Where are new challenges?

By David Hutton   1 year ago


Map my walk app stuck on save workout. I have tried to reboot the phone and to uninstall the app and both are unsuccessful.

By Elizabeth Blackaby   1 year ago


My picture has gone from my account page why is this

By Pauline Barry   1 year ago


I can not close this app? It does not respond when I try to close it. I do not want to reinstall as I will lose all my workouts?

By Michele Agostinelli   1 year ago


Stuck on "save workout" screen. App is up to date (android version), been two days now & I can't use the app at all.

By David O'Connor   1 year ago


My challenges have disappeared, and it shows no history for last years challenge. I've completed almost 800km so far this year and it's extremely frustrating that the stats appear to have disappeared.

By Henry Mejia   1 year ago


How not tracking on Apple Watch

By Dianna L Wettlin   1 year ago


All of my workouts are missing on the website version. They still show up on my iPhone. I have reset my password using my old login but system still indicates I have the wrong login. When I use my email address, the calendars are all blank. I have been using MMW since 9/28/2015 so that is a lot of missing data. Please advise! Thanks.

By Graham Burks   1 year ago


Everytime I complete a walk and try to add a photo or save the activity, my phone freezes and I have to do a hard reboot. Map My Walk is up to date as is my version of Android. Anyone know why this happens and how I can resolve it?

By Stacey Ellway   1 year ago


Map my walk crashes when trying to open challenges page. Able to use for all other parts of app. Have restarted, reinstalled, checked for updates, logged out and logged back in, same issue. Able to replicate every time. Only started when I did the last update. Thanks for any help! Stacey


Common dislikes about Map My Walk app

- No shortcut to Pandora

- Adds a minimum of 6 seconds to the actual time for each mile

- Can't edit the time for each mile

- Sharing to social media doesn't go directly to the app

- Unreliable syncing with Apple Watch

- Watch app becomes unstable over time

- Messes up the Move ring in Apple's Activity app

- Difficult to start the app

- GPS tracking stops and jumps straight to current location

- Shortchanges distance tracking



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Common Map My Walk Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Under Armour, Inc., developers of Map My Walk.


68.75% Contact Match

Developer: MapMyFitness, Inc.

E-Mail: [email protected]

Website: Visit Map My Walk Website

66.67% Contact Match

Developer: MapMyFitness, Inc.

E-Mail: [email protected]

Website: Visit MapMyFitness, Inc. Website



About this app

Whether you’re a beginner on your first long walk or a pro, you’ll find the features and tools you need to stay on track and motivated along the way. - Get audio feedback on every GPS-tracked walk and view the route you took on the map. - Choose from over 600 different sports to keep a full log of all your activities. - Use the Routes feature to find nearby places to walk, save your favorite paths, add new ones and share them with others. - Gain in-depth insights on every workout, with detailed stats including pace, distance, duration, calorie burn, elevation, and more. - Keep an eye on your progress by reviewing your previous workouts. - Set personal goals and adjust them as you improve with each walk. - Let your shoes do the tracking - SpeedForm® Gemini 2 Record-Equipped Shoes automatically track your activity and sync your data with your this app app. - Sync your data with the hottest apps and wearables, including Garmin and hundreds more. - Take control of your nutrition by connecting with MyFitnessPal for a comprehensive look at your calorie intake and burn. - Reach your walking goal with a personal training plan which adapts dynamically to your fitness level as you improve. - Monitor and analyze your Heart Rate zones to adjust your training based on your goal. - Keep distractions to your training to a minimum with no ads. - Create custom splits based on the distance you want to track.  Discover new workout routes and save or share your favorites, and get inspired to reach new walking goals with a 40 million member strong community of athletes.  Any unused portion of a free trial period is forfeited if you choose to purchase a premium subscription to MVP.  If you upgrade to a premium MVP subscription, payment will be charged to your iTunes account at confirmation of purchase.  Your subscription renews automatically unless canceled at least 24 hours prior to the end of the current period.  For every mile you go, you’ll get feedback and stats to help you improve your performance.  The monthly subscription costs USD 5. 99 per month, while the yearly subscription costs USD 29. 99 per year, or USD 2. 50 per month.  Subscriptions can be managed and auto-renewal turned off in Account Settings in iTunes after purchase.  Track and map every walk with this app.  Once purchased, the current period cannot be canceled.  Find the full terms and conditions and our privacy policy at and respectively.  Note: Continued use of GPS running in the background can dramatically decrease battery life.  There is no increase in cost when renewing.  Apple Health permissions allow us to track your heart rate accurately, update activity rings, and save your workout data. 



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