Map My Walk app not working? crashes or has problems?

Map My Walk Status


I have a problem with Map My Walk

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⚠️ Most reported problems ⚠️
Something else
57.1%

Login
14.3%

Not working
9.5%

Crashes
8.3%

Problems reported in the last 24 hours

24 hour clock ⏰

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
C
Chris:

Stops working when I enter a building

C
Chris:

Works untill I enter a building

C
Christine Vollrath:

Doesn't record miles

J
John LEE:

Recently, 8/28/24 MMW stopped showing details of walk. Only displays duration, date and time. No graphics. what can I do to solve.

M
Maxine:

Can’t end workout on map my walk

📋 48 Reported Issues:

D
Dorothy Bean 2024-01-09

places I didn't walk are added to my route

P
Paul 2023-11-26

After doing an update on my Iphone, I had to update Map my walk app. When I opened after updating app, a new screen showed up for the first time asking me to log in. I tried with apple id and my may my walk id. Nothing has worked. Please help me. What happened to this wonderful app. Thanks Paul

S
Susan JOHNNIE 2023-11-11

Sometimes the measured distance is not accurate. It shows on the map as not a smooth line, but constant pointy squiggles. I have cleared cache and deleted a lot of saved entries.

N
Nicholas Cuccaro 2023-11-09

walked 3 mi. app shows 1.15 mi. , tested it by driving 6.8 miles app shows 5.1 mi.

B
Bryce Tanith 2023-10-04

Walks are no longer accurate. GPS gives a crazy zig zag having me walk on roofs, back yards etc, when I am simply walking in a straight line down the street. Have one other problem too, but this is the biggest issue that makes the program useless right now. I wrote before an was told you would get back to me but heard no response. Please don't tell me to reinstall since I've done that. Bryce Tanith 269-720-1359

D
Donna 2023-09-22

I’m not able to save my workout or view my weekly progress

S
Steve Smith 2023-09-19

I cannot use Map My Walk because when I open it, all I get is an ad urging me to upgrade to premium. There is no option for skipping this and continuing to use the free version.

B
Bernice 2023-09-03

Workout pauses for unknown reason & starts summarising my walk to that point when I am not finished

R
Richard Haussman 2023-08-19

Won't keep GPS tracking when screen is off. Only time records

S
Susie Lapwood 2023-06-18

I can't seem to edit my workouts since I updated the app this week. I've tried renaming 'walks' to denote the actual route / area but the 'save workout' option doesn't seem to work. Also we did a 7.5m walk a couple of days ago - the app correctly logged the route but showed it as 64 steps and 0.03 or 0.3 miles I think! Bizarre.

M
Mary Hughes-Olson 2023-06-13

App is stuck in the "upgrade to premium" page and I can't go anywhere within the app!!

K
Kim Kaufman 2023-06-07

Hi. I’ve been using the MapMyWalk app for several years. Recently I forgot to pause and hold to complete my walk. Only discovered the mistake the next day. Now the app won’t complete the Hold to Finish when it’s pushed. Please help! I really love the app.

C
Clive Jones 2023-06-01

Each walk I do is showing far too many steps - massively too many!!! How do I correct this? I've unistalled and reinstalled the app but still have the same problem. Please reply with solution to my email address. Thank you.

C
Carol 2023-05-24

Stopped recording walk

T
Toni 2023-04-26

The app saved my workout in history, but there's nothing at all when I click on the tab to show my workouts (where I can see all the details). In fact every workout has disappeared. I tried logging on online many times, and it keeps saying "Something went wrong," and won't log me into Map My Walk.

S
Saundra James 2023-04-11

GPS stops tracking when I turn off screen to save battery and jumps straight to location when I open app mid-workout to check my sats.

G
Gary Walker 2023-03-30

All functions except for tracking the time have stopped.

N
Nick Boren 2023-02-15

The app hasn't been accurate for about a month. I walk the same route and it shows about 1 tenth of a mile less per 1/2 mile I walk.

R
Ruth Jones 2023-02-09

A recorded and saved route workout for a walk suddenly vanished as though the walk had never happened. Reported it and got told my phone is not compatible with their system. All other walk routes worked.

L
Laura Holtman 2023-01-20

Your popup invitation to sign up for premium is blocking access to Map My Walk. No way to decline, no way to back out of it.

D
Debra Thomas 2023-01-18

Keeps wanting me to upgrade and won't let me return to homepage.

K
Kathryne 2023-01-13

My 2022 challenge isn't showing my total numbers on the android app.

A
Ann 2022-11-01

Aside from a tiny thumbnail in the list of workouts, the map of my completed walk no longer shows in my workout when I open it from the list. It’s worked properly for years and just stopped working in the past couple weeks.

J
John Ward 2022-11-01

App shut down after just a few minutes of today's workout (walk). When I got it working again (with difficulty, on my return home) it had continued to record the time during the workout, but not the route covered, nor the distance. Result: wildly inaccurate stats.

V
Vikki Armstrong 2022-10-17

My October challenge hasn't updated for a few days even though I've logged walks and runs. It's about 20km behind. Is there anything i can do?

L
Lyn Benson 2022-10-15

UA Map My Run not showing satellite images, map does not load

D
Darlene Adamson 2022-10-11

My Map my walk UA app has stopped showing satellite images. iOS

S
Stacey 2022-09-09

Mapmywalk has crashed yet again, 2nd time in a week, not logged my walk, getting slightly fed up with it now

F
Frank Molinario 2022-08-31

New user, doesn't seem to accurately measure my distance when my iPhone is in my pocket?

B
Barbara Olson 2022-08-29

I can’t stop it, I hit pause, then save and it keeps running. It’s up to 11:19:32 for duration and I have used up 93,201,320 calories, lol. What do I do

W
William Moncrief 2022-08-05

Is there anyone who can help me with the problem I'm having with "Map my walk" not recording my distance accurately. I'm 79 and I have done everything I was advised to do. I'm not too tech savy and i'm just too comfortable with the "Map my walk". HELP!!!!!

J
Joan McAllister 2022-07-27

Map my Walk will not finish at the end of a walk when pressing the finish button

J
Jude 2022-07-18

Just broke my phone. My phone is unusable

J
Janice Karlotski 2022-07-17

On July 16th I mapped my walk …… 4 miles…….in 1 hour and 22 minutes. On July 17th I mapped the exact same walk …….1.76 miles…..in 36 minutes Clocked the walk with my car trip and it was ACTUALLY 4 miles. This happens often……any idea?

C
Craig Kalkoske 2022-07-12

Several times now, over the last few weeks, “MapMyWalk” just drops 95% of my hike for no apparent reason. I can’t find out why or how to correct it.

M
Mildred Harris 2022-07-03

I'm unable to install map my walk.

J
JA White 2022-07-03

Will not play music; always used to automatically play from my Apple playlist; not able to play any music at all now and no option for same.

P
Pam Darpel 2022-06-14

My map my walk app isn't showing my whole walk. It just shows a straight line.

K
Karen Walz 2022-06-09

Hi, Where are new challenges?

D
David Hutton 2022-06-08

Map my walk app stuck on save workout. I have tried to reboot the phone and to uninstall the app and both are unsuccessful.

E
Elizabeth Blackaby 2022-06-04

My picture has gone from my account page why is this

P
Pauline Barry 2022-05-28

I can not close this app? It does not respond when I try to close it. I do not want to reinstall as I will lose all my workouts?

M
Michele Agostinelli 2022-05-28

Stuck on "save workout" screen. App is up to date (android version), been two days now & I can't use the app at all.

D
David O'Connor 2022-05-27

My challenges have disappeared, and it shows no history for last years challenge. I've completed almost 800km so far this year and it's extremely frustrating that the stats appear to have disappeared.

H
Henry Mejia 2022-05-06

How not tracking on Apple Watch

D
Dianna L Wettlin 2022-05-04

All of my workouts are missing on the website version. They still show up on my iPhone. I have reset my password using my old login but system still indicates I have the wrong login. When I use my email address, the calendars are all blank. I have been using MMW since 9/28/2015 so that is a lot of missing data. Please advise! Thanks.

G
Graham Burks 2022-05-02

Everytime I complete a walk and try to add a photo or save the activity, my phone freezes and I have to do a hard reboot. Map My Walk is up to date as is my version of Android. Anyone know why this happens and how I can resolve it?

S
Stacey Ellway 2022-04-26

Map my walk crashes when trying to open challenges page. Able to use for all other parts of app. Have restarted, reinstalled, checked for updates, logged out and logged back in, same issue. Able to replicate every time. Only started when I did the last update. Thanks for any help! Stacey

Showing 1-48 of 48 reported issues:

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E-Mail: support@mapmyfitness.com

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Developer: MapMyFitness, Inc.




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    a user from Seattle, United States reported problems with Map My Walk : Login

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    a user from Fox Lake, United States reported problems with Map My Walk : Not working

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