Contact Map My Walk Support

If you’re just using your phone by itself to track workouts, you’ll probably be fine. But if you want to use it with the Apple Watch, you’ll want to find something else, because there is so much dysfunction with that whole ecosystem, it just isn’t worth the frustration. Syncing is very unreliable, and involves a lot of forcing closing both apps on the watch and phone, toggling Bluetooth on and off, etc. The Watch app also becomes unstable as time goes on and will hang and crash in the middle of workouts, which means you have to stop and mess with it to get it working again. It also appears to not play well with Apple’s own Activity app where it messes up the Move ring, and will crash itself if notifications from the Activity app go off. To keep this watch app stable literally means you will be reinstalling it several times a week. What’s very troubling is UA’s dev team has no problem giving you Rube Goldberg type workarounds to fix the problem, but can’t make any of this stuff work. If Strava and Nike can figure out how to make sync reliable, why can’t UA?

I’ve used Map My Walk since 2014 & was very happy with it until a few months ago when it became difficult to start the app. It would take several attempts, rebooting, re-installing, etc. Very annoying when all you want to do is start your workout. Next I noticed problems with the GPS tracking; it began to stop tracking me, then would jump straight to my current location in a straight line. This would result in negating the whole workout if you’re trying to track your progress over time. Recently I noticed it has shortchanged my distance tracking, so it calls out my first mile results when I’ve only walked .6 of a mile, even tho the map showing my track was accurate. FYI I have a new iPhone 8 with the latest versions this app & iOS. All of this has been very frustrating so I did some research online and found these problems began shortly after Map My Walk was bought by UnderArmor. Other reviewers have reported the same problems. Please get it together! I don’t like the other apps as much as the old pre-UnderArmor Map My Walk app!

At first I loved this app and it had me Motivated to walk and start exercising. I loved seeing how many calories I burned in a walk. Recently the more I’ve gotten into health the more I know something about this app isn’t right. While walking at a some what fast pace does burn calories I know the app is grossly exaggerating the numbers. To prove it one day I turned the app on and left it on the table, not touching it at all. The calories were increasing by one point every 30 seconds…I was in shocked. So now every workout where I recorded my calories is extremely off. I am extremely disappointed in this app for that because people really rely on it as a guide during their health journey. If you use this app and record the results for your progress please do not it is not accurate at all. I will be deleting this app. I hoped this helped someone who was working out using this app only to get discouraged because their results didn’t match what the app was saying. Also if you don’t believe please try it for yourself and see. Thank you