The Telegraph UK app not working? crashes or has problems?

The Telegraph UK Status

Last Updated on 2020-10-20 by The Telegraph

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3 User reports:
App has problems

User reports 3

⚠️ Most reported problems ⚠️

Connection

25.0%

Crashes

25.0%

Not working

25.0%

Something else

25.0%

Problems reported in the last 24 hours

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📋 1 Reported Issues:

Peter Thorpe 2022-05-15

whenever i try to log in my access is blocked by a pop up ad wanting me to sign up for an introductory offer . I would like to have a full refund of my online subscription please because i am blocked out of using something i am paying for

Showing 1-1 of 1 reported issues:

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Common The Telegraph UK Problems & Solutions. Troubleshooting Guide

Table of Contents:

The Telegraph UK iPhone Issues and Solutions

The Telegraph UK iOS app crashes, not working, errors
The Telegraph UK iOS app network issues
The Telegraph UK on iOS has black/white screen

The Telegraph UK Android App Issues and Solutions

The Telegraph UK has errors/crashing/not working
The Telegraph UK server network connectivity issues
The Telegraph UK has black screen

⚠️ Troubleshoot | Fix Now in One Click

The Telegraph UK iPhone Issues and Solutions

How to fix The Telegraph UK app crashes or not working on Iphone (iOS):

Close and restart the The Telegraph UK app on iPhone
Update The Telegraph UK app to the Latest Version for iOS
Uninstall and reinstall The Telegraph UK iPhone app
Update your iPhone to the latest iOS version

Fix The Telegraph UK on iPhone unable to connect to server/internet connection issues::

To resolve The Telegraph UK network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

The Telegraph UK Android App Issues and Solutions

Fix The Telegraph UK not working on Android, crashes, errors or is unresponsive:

Force Stop the The Telegraph UK App
1. On android, goto Settings » The Telegraph UK » click [Force Stop]

Update The Telegraph UK to the latest version on PlayStore

Clear The Telegraph UK App Cache and Data:
1. On android, goto Settings » Apps » The Telegraph UK » Storage » click [Clear Data] option. This clears both data and cache.
2. restart The Telegraph UK.

Fix The Telegraph UK unable to contact server/ The Telegraph UK internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click The Telegraph UK » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto The Telegraph UK » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch The Telegraph UK