Cointelegraph app not working? crashes or has problems?

Cointelegraph Status

Last Updated on 2020-10-04 by Cointelegraph

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Common Cointelegraph Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Cointelegraph app on iOS and Android devices. Solve all Cointelegraph app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Cointelegraph iPhone Issues and Solutions

Cointelegraph iOS app crashes, not working, errors
Cointelegraph iOS app network issues
Cointelegraph on iOS has black/white screen

Cointelegraph Android App Issues and Solutions

Cointelegraph has errors/crashing/not working
Cointelegraph server network connectivity issues
Cointelegraph has black screen

Cointelegraph iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Cointelegraph app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Cointelegraph app crashes or not working on Iphone (iOS):

Close and restart the Cointelegraph app on iPhone
Update Cointelegraph app to the Latest Version for iOS
Uninstall and reinstall Cointelegraph iPhone app
Update your iPhone to the latest iOS version

Fix Cointelegraph on iPhone unable to connect to server/internet connection issues::

To resolve Cointelegraph network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Cointelegraph black/white screen (blank screen) on iPhone:

Follow the Cointelegraph iOS app troubleshooting guide Here →

Cointelegraph Android App Issues and Solutions

Fix Cointelegraph not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Cointelegraph app issues:

Force Stop the Cointelegraph App
1. On android, goto "Settings" » click Cointelegraph app. » click "Force Stop".

Update Cointelegraph to the latest version on PlayStore

Clear Cointelegraph App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Cointelegraph app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Cointelegraph.

Fix Cointelegraph unable to contact server/ Cointelegraph internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Cointelegraph » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Cointelegraph » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Cointelegraph on android.

Solve Cointelegraph black/white screens issue on Android:

Follow the Cointelegraph android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Cointelegraph, developers of Cointelegraph.

Verified email

Contact e-Mail: apps@cointelegraph.com

Verified email ✔✔

E-Mail: mobile@cointelegraph.com

Website: 🌍 Visit Cointelegraph Website

Privacy Policy: https://cointelegraph.com/terms-and-privacy

Developer: Cointelegraph.com

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