AOL app not working? crashes or has problems?

AOL Status

Published by AOL Inc. on 2022-09-15

Stay on top of today’s top stories on a variety of topics from politics and
finance to celebrity news. Turn on alerts for breaking news, important emails,
and weather updates to help you stay informed and connected.

I have a problem with AOL

Are you having issues? Select the issue you are having below and provide feedback to AOL.

User reports:
App has problems

User reports 2

problems reported in the last 24 hours

24 hour clock

Most reported problems

Connection

50.0%

Crashes

50.0%

Have a Problem with AOL: News Email Weather Video? Report Issue

Common AOL Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot AOL app on iOS and Android devices. Solve all AOL app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

AOL iPhone Issues and Solutions

AOL iOS app crashes, not working, errors
AOL iOS app network issues
AOL on iOS has black/white screen

AOL Android App Issues and Solutions

AOL has errors/crashing/not working
AOL server network connectivity issues
AOL has black screen

AOL iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever AOL app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix AOL app crashes or not working on Iphone (iOS):

Close and restart the AOL app on iPhone
Update AOL app to the Latest Version for iOS
Uninstall and reinstall AOL iPhone app
Update your iPhone to the latest iOS version

Fix AOL on iPhone unable to connect to server/internet connection issues::

To resolve AOL network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix AOL black/white screen (blank screen) on iPhone:

Follow the AOL iOS app troubleshooting guide Here →

AOL Android App Issues and Solutions

Fix AOL not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent AOL app issues:

Force Stop the AOL App
1. On android, goto "Settings" » click AOL app. » click "Force Stop".

Update AOL to the latest version on PlayStore

Clear AOL App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "AOL app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch AOL.

Fix AOL unable to contact server/ AOL internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click AOL » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got AOL » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch AOL on android.

Solve AOL black/white screens issue on Android:

Follow the AOL android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at AOL Inc., developers of AOL.

100% Contact Match

Developer: AOL Inc.

E-Mail: [email protected]

Website: Visit AOL Website

About this app

Turn on alerts for breaking news, important emails, and weather updates to help you stay informed and connected. Please note: AOL features Nielsen's proprietary measurement software which will allow you to contribute to market research, like Nielsen's TV Ratings. Stay on top of today’s top stories on a variety of topics from politics and finance to celebrity news. You may also visit Settings in AOL to opt-out of Nielsen measurement. Plus, check your this app Mail, send messages, and access all of your this app and phone contacts directly from AOL . Please see for more information.