Contact Google Earth Support

Hi I've used Google Earth Pro for years, and have enjoyed using it, so thank you. I got a IT professional to move me up from Windows 8.1 to Windows 10, all my other programs work effortlessly. Unfortunately not Google Earth Pro, 64bit did not, what a disappointment. A totally very black square with none parallel sides obscured an area close to where live, it appeared at probably a 1000 feet or so when I zoom in., if I zoom out it goes. So far it appears no where else on the planet just near to where I live. Is there a cure as the program is no use to me as it is. What do you suggest. Regards Robert As as far as I have observed so far, it only appears

Dear Google Maps Street View Team, I am writing to you to express my concern about the information displayed on your platform, specifically related to car number plates and other identifying information that can be used for criminal activities. As you may know, your street view feature allows users to view streets and neighborhoods around the world in great detail, including images of cars parked on the street. However, this information can be misused by individuals with criminal intent to track the location of specific vehicles or identify individuals associated with those vehicles. I believe that as a responsible tech company, it is important for Google to take steps to prevent the misuse of this information and protect the privacy and security of its users. I would like to suggest that you consider implementing measures to blur out bike number plates or other identifying information in your street view images, or offer users the option to request the blurring of such information on their own vehicles. I hope that you take this matter seriously and take the necessary steps to address this issue. Thank you for your attention to this matter. Sincerely, Mk

Hi there I would like to report a problem with google earth My property appears to be the only one listed on my road using all numbers Consequently all visitors using google earth calling at other properties on the road come to my house My address is Granby Farm 20 Woodbottom road Netherton Huddersfield HD4 7DJ I appreciate it is a big planet but this will be the third time that I have reported this hopefully now it can be resolved Kind regards John Mellor

To the Google Earth Pro Team: I am a fan of Google Earth , use often and appreciate its facilities. Recently I have identified many spectacular GeoArt creations painstakingly through Google Earth Pro, in India and adjoining territories, using zoom facility for small landforms and landscape features. I have downloaded these small features along with Google Earth attributions. I wish to compile these amazing GeoArt creations of Mother Nature to prepare a Coffee Table Book for Geoscience and Art people. Can I publish this compilation with acknowledgement to Google Earth Pro and with attribution on each image as per Google attribution guidelines? Also, Can I put a reasonable price for it on no-profit-no-loss basis; or not? Please guide me. Dr. Ashok Kumar Grover Geoscientist

Need Google Earth Pro updated to 9/30/2022.

I am unable to find historical satellite images from Str. Erou Iancu Nicolae nr 147A, Voluntari, Ilfov between 2000 and 2006. I want to check how a building has been built and its status but the only image from 2005 is cloudy so not useful. Can you do anything to provide some quality image that can show the status of the building at that moment in time?

i would like to get past pictures of a certain street. I had a wreck and i was hoping i could accesss this street on that day and see if there is any pictures that might help.

Can my version 9.140.2.2 be updated. Is there an update available. What to do, and how to make the update. Thank you very much for your assistance. Steve mcPeek

Several years ago I went on Google Earth abd loved it. I loved going back in time while I was above the earth, and looking down to see what had changed. A few years ago I tried Google Earth PRO and I hate it. I can no longer go back i n time at all. I don't know how to "un-do" the PRO vresion and go back to plain Google Earth. The PRO verion is a terrible change -- and I am really fed up with Google, since I cannot return to the original Google Earth that I ised to have. Can you help?

Hello, i have a question on the Google map where my business is located there are 3 police cars parked near my business this affects my business because when I send my postcode (Pe11 3DH) it’s giving my business a bad reputation because of the police cars and am losing customers is it any way we can update the pictures with out the police cars? Thanks Doinita please let me know what I can do to sort this out.

I am looking for clarification on what data is stored by Google with respect to data plotting in Google Earth Pro. I know information is stored specifically on the user's hard drive. When a user plots anything on the application, does Google store any of this data on their server? This question is specific to Controlled Unclassified Information (CUI).

I was told google earth was free. I pulled up my address through google using google earth to see if UPS could see my address and they can only see a cafe. Only time I ever used it. I DO NOT WANT THIS APP!! It is not presently downloaded but in a “ waiting” or “paused” status. I live on social security disability and NEVER would have clicked on google earth if I thought there was a charge. It hasn’t billed me yet but is showing up under my purchase history and I can’t get it off!! I can’t afford wifi only cellular. I never intended to use this except thru google to see if I could find my house. PLEASE HELP!! I can’t remove my credit card because Apple bills me $2.99 a month for extra gigs. I am not a technical person, I’m disabled, do not understand what to do and MUST delete this from my purchase history but it won’t let me. PLEASE help me!!!!

I went to sleep and Google Earth Pro was working perfectly on my MacBook Pro Catalina version 10.5.7. I woke up and it will not load. I've tried all of the features of the repair tool. I've uninstalled GE Pro and reinstalled it multiple times and it still will not load. Does anyone have a solution to fix this problem?

Here is the issue The Google earth pro closed instantly, as soon as it starts and draw the earth. It is happened after I updated Mac OS. I suspect after last update FOR DEVICES. This update for devices came as regular update, despite I did not attach anything to my Mac mini . Now I have 10.15.7 version. If I restore previous version from Time machine the google earth will work. Probably the problem with some update from apple. What can I do?

i had the county boundaries for ever on the maps i use then its now gone? how can i get the boundaries back?

how do I get compass bearings when I draw a line from point A to point B?

Please re-image 4215 Hoala St. It now contains 90 units of senior citizens. When the address is typed into GPS, it goes to 4260 Hoala St. which is another property farther away. This is important when first responders need to get to 4215. I have requested this re-imaging several times in the 6 years I have been living here with no response on your end. Please fix it. Thank you.

Need photos from outside our house removed for security and privacy issues.

Oakland, OR is described as Oakland, CA. By clicking on one of the radio buttons for Oakland, OR, a Google Earth user will get the description of Oakland, CA.