Contact Dog-E

Contact Dog E Support


Company Name:

About: Care for, train, play games and more with Dog-E, your one in a million robot
dog. Connect the app to Dog-E via Bluetooth to unlock more ways to play and see
Dog-E come to life.


 
  2024-01-08

Dog E Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Dog E Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of WowWee Group Limited



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Dog-E Website

Privacy Policy: https://wowwee.com/information/privacy

Developer: WowWee Group Ltd




Privacy & Terms:

https://dog-e.com/policies/privacy-policy



Can I trust Dog E app?

Protect your data and wallet. We investigate the developer's website (Dog-e.com), verify they're legit, and uncover hidden scams or complaints.




4 Most reported problems 😔💔

3.9 out of 5
Vanhise Gray
2025-06-11

Email me where to order the right back leg for model number 1691 23524EL one white ear one black Dog-E Please help as the website scams you out of $$ for answers.

App not working!!!

2024-01-27

by RainbowC Zz

App won’t get past the intro screen. It flashes to a dog with a play button for 1 sec then back to intro screen. App is useless- please fix asap!!!

App is being silly

2024-10-16

by EvenBluerCheese

Just got the robot dog today, it’s pretty cool but I’m having trouble with the app itself. I cannot get past the loading screen, I get some cheesy message before I get sent back to some sort of title screen.

App doesn’t work

2024-10-17

by AshleyOsmon

App doesn’t work on iPad. Won’t ask for permissions so can’t connect to pet. Highly disappointed




Have a Problem with Dog-E? Report Issue




Why should I report an Issue with Dog-E?

  1. Pulling issues faced by users like you is a good way to draw attention of Dog-E to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Dog-E customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Dog-E.


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