HeyNovel Status

Last Updated on 2024-05-16 by CHEEREAD LIMITED

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2 User reports:
App has problems

User reports 2

⚠️ Most reported problems ⚠️

Not working

100.0%

problems reported in the last 24 hours

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Common HeyNovel Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot HeyNovel app on iOS and Android devices. Solve all HeyNovel app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

HeyNovel iPhone Issues and Solutions

HeyNovel iOS app crashes, not working, errors
HeyNovel iOS app network issues
HeyNovel on iOS has black/white screen

HeyNovel Android App Issues and Solutions

HeyNovel has errors/crashing/not working
HeyNovel server network connectivity issues
HeyNovel has black screen

HeyNovel iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever HeyNovel app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix HeyNovel app crashes or not working on Iphone (iOS):

Close and restart the HeyNovel app on iPhone
Update HeyNovel app to the Latest Version for iOS
Uninstall and reinstall HeyNovel iPhone app
Update your iPhone to the latest iOS version

Fix HeyNovel on iPhone unable to connect to server/internet connection issues::

To resolve HeyNovel network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix HeyNovel black/white screen (blank screen) on iPhone:

Follow the HeyNovel iOS app troubleshooting guide Here →

HeyNovel Android App Issues and Solutions

Fix HeyNovel not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent HeyNovel app issues:

Force Stop the HeyNovel App
1. On android, goto "Settings" » click HeyNovel app. » click "Force Stop".

Update HeyNovel to the latest version on PlayStore

Clear HeyNovel App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "HeyNovel app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch HeyNovel.

Fix HeyNovel unable to contact server/ HeyNovel internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click HeyNovel » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got HeyNovel » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch HeyNovel on android.

Solve HeyNovel black/white screens issue on Android:

Follow the HeyNovel android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at CHEEREAD LIMITED, developers of HeyNovel.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit HeyNovel Website

Privacy Policy: https://api.noveltells.net/site/privacy

Developer: CHEEREAD LIMITED

About this app

In this app, whether you love Alpha&Luna, Vampires, Witches, Billionaires, Mafia, King&Queen, Boys&ShyGirl, or Rejection, Contract Marriage, First Love, Revenge, Betrayal, Magic World, Bully Love... you will find the one you satisfied. 【Let's see what other specific surprises we have prepared for you. In this app, whether you like Werewolve, Fantasy, Romance, Youth Love, or even Humor, LGBTQ+, Horror, Youth, Adventure, Mystery... you will find the one you love. No matter what problems you encounter in the process of using HeyNovel , you can always send FEEDBACK via HeyNovel . Make reading trip more fun and get plenty of free coupons to read! Manage your favorite novels to make your reading more convenient! Hey! Novel Lovers! this app has been waiting for you for a long time! So we built a paradise that lovers of novel should not miss!!! Customize your most comfortable reading style and make reading a pleasure! Download this app now and start your reading journey with us! Help you read more wonderful novels with less coins! Let you be alerted as soon as the chapter is updated, not to miss every plot development. We will take your feedback seriously and solve your problems in time. From beginning, our efforts are all for one thing: Novel. If you own the this app, you own a small mobile library. Don't hesitate!