AskAI Status

Published by AskAI on 2023-08-21

Introducing AskAI, the AI-powered personal assistant for your every need. Simply
type in your questions and receive instant answers, just like chatting with a
knowledgeable friend.

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Common AskAI Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot AskAI app on iOS and Android devices. Solve all AskAI app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

AskAI iPhone Issues and Solutions

AskAI iOS app crashes, not working, errors
AskAI iOS app network issues
AskAI on iOS has black/white screen

AskAI Android App Issues and Solutions

AskAI has errors/crashing/not working
AskAI server network connectivity issues
AskAI has black screen

AskAI iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever AskAI app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix AskAI app crashes or not working on Iphone (iOS):

Close and restart the AskAI app on iPhone
Update AskAI app to the Latest Version for iOS
Uninstall and reinstall AskAI iPhone app
Update your iPhone to the latest iOS version

Fix AskAI on iPhone unable to connect to server/internet connection issues::

To resolve AskAI network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix AskAI black/white screen (blank screen) on iPhone:

Follow the AskAI iOS app troubleshooting guide Here →

AskAI Android App Issues and Solutions

Fix AskAI not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent AskAI app issues:

Force Stop the AskAI App
1. On android, goto "Settings" » click AskAI app. » click "Force Stop".

Update AskAI to the latest version on PlayStore

Clear AskAI App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "AskAI app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch AskAI.

Fix AskAI unable to contact server/ AskAI internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click AskAI » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got AskAI » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch AskAI on android.

Solve AskAI black/white screens issue on Android:

Follow the AskAI android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at AskAI, developers of AskAI.

54.55% Contact Match

Developer: Begamob Global

E-Mail: [email protected]

Website: Visit AskAI Website

About this app

Whether you need help with homework, have a question about a current event, or just need someone to talk to, this app is always available to assist you. With the $4. 99/week subscription, you can unlock unlimited requests and enjoy an ad-free experience. * Payment will be charged to your Apple ID account at the confirmation of purchase. * The subscription is auto-renewable, which means that it will automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period. * Your account will be charged for renewal within 24 hours prior to the end of the current period, at the cost of the weekly subscription. * You can manage your subscriptions and turn off auto-renewal by going to your account settings in AskAI Store. * Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription. Simply type in your questions and receive instant answers, just like chatting with a knowledgeable friend. this app is designed to understand and respond to your inquiries with accuracy and efficiency. Introducing this app, the AI-powered personal assistant for your every need. Get started with this app today and experience the power of AI at your fingertips!