Are you having issues? Select the issue you are having below and provide feedback to athenaPatient.
Complete guide to troubleshoot athenaPatient app on iOS and Android devices. Solve all athenaPatient app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at athenahealth, developers of athenaPatient.
Access your health information and communicate with your care team anywhere, anytime. - Log in quickly – Facial recognition and touch ID make log in easy while keeping your data safe. - View test results – Access lab, imaging, and other medical test results as soon as they become available. - Message your care team – Contact your care team whenever you have questions through quick, secure direct messages. - Attend virtual visits – Easily initiate and attend telehealth visits with members of your care team. - Get directions to appointments – Driving directions show you how to get to your next medical appointment. If you’re having issues finding your healthcare provider’s Patient Portal, you can contact their office for the correct URL, or to request an email invitation to their Patient Portal. * The this app app is only available for download and viewing information in the United States for patients of healthcare providers on the athenahealth network. Once you’ve downloaded and launched this app, you must log in using the same email address and password you use to access your provider’s athenahealth Patient Portal to begin using athenaPatient . If you do not have your Patient Portal account information, your healthcare provider(s) may offer Patient Portal access through their website. Please note that you must have an existing athenahealth Patient Portal account to use this app. this app is only available for patients whose healthcare providers have instructed them to download and use athenaPatient . Enabling either of these features will save you from having to enter your login information every time you want to use athenaPatient . It will ask if you want to enable Face ID or Touch ID.