Contact athenaPatient Support
Company Name: athenahealth
About: athenaPatient is only available for patients whose healthcare providers have
instructed them to download and use the app.
Access your health information
and communicate with your care team anywhere, anytime.
athenaPatient Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with athenaPatient. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact athenaPatient. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit athenaPatient Website
Privacy Policy: https://www.athenahealth.com/resources/privacy-notice-for-patient-facing-applications
Developer: athenahealth
Read 3 Customer Service Reviews 😭😔💔
Dangerous Misrepresentations
by Dangerous Misrepresentations.
Athena’s app site says “Communicate with your care team anytime ANYPLACE”. A blatant lie. You must be accessing from one of the 50 states or you are locked out. Neither you nor your doctor can access your charts records when traveling outside the US. If you have a medical emergency and need access while in Paris, too bad. If you have a winter home in Guam and need to show your emergency room doctor there test results, too bad. If your doctor is skiing in Switzerland and wants to see your test results, too bad.
Totally dangerous to rely on Athena’s representations. When I called to ask why I cannot access my files while in a US territory, they literally hung up on me saying they would only talk to doctor’s staff. Unbelievable!
Nerds really have to explain things to you huh?
by We Are Chris
You along with every other healthcare provider has an app. None of them share information with each other. But I use Apple Health as my go to for health info. My phone has more sensors than a Drs office, yet you refuse to use the tool that’s right in front of your face. This isn’t a beneficial or productive way to utilize your resources. Work smarter. Since you haven’t been looking around the standard has been raised & you are still lagging behind, years later.
Use the old one as a start.
by Seppie66
Healow worked, it gave me notifications, and I didn’t have to fill out my history over and over. With Healow I didn’t do anything but activate it and my information was there.
I login to athenapatient app and only see it for a second before being told it doesn’t work for my provider, and being sent to login again to open a web browser to login to.
Then it has none of my records listed.
Hopefully you fix this to work with the providers giving out the link to the app. I hope we all get to see this app soon, it would be nice to know what it looks like even.
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- Pulling issues faced by users like you is a good way to draw attention of athenaPatient to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a athenaPatient customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using athenaPatient.
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