BigBlueButton Tablet Status

Last Updated on 2023-01-27 by BigBlueButton

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Common BigBlueButton Tablet Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot BigBlueButton Tablet app on iOS and Android devices. Solve all BigBlueButton Tablet app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

BigBlueButton Tablet iPhone Issues and Solutions

BigBlueButton Tablet iOS app crashes, not working, errors
BigBlueButton Tablet iOS app network issues
BigBlueButton Tablet on iOS has black/white screen

BigBlueButton Tablet Android App Issues and Solutions

BigBlueButton Tablet has errors/crashing/not working
BigBlueButton Tablet server network connectivity issues
BigBlueButton Tablet has black screen

BigBlueButton Tablet iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever BigBlueButton Tablet app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix BigBlueButton Tablet app crashes or not working on Iphone (iOS):

Close and restart the BigBlueButton Tablet app on iPhone
Update BigBlueButton Tablet app to the Latest Version for iOS
Uninstall and reinstall BigBlueButton Tablet iPhone app
Update your iPhone to the latest iOS version

Fix BigBlueButton Tablet on iPhone unable to connect to server/internet connection issues::

To resolve BigBlueButton Tablet network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix BigBlueButton Tablet black/white screen (blank screen) on iPhone:

Follow the BigBlueButton Tablet iOS app troubleshooting guide Here →

BigBlueButton Tablet Android App Issues and Solutions

Fix BigBlueButton Tablet not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent BigBlueButton Tablet app issues:

Force Stop the BigBlueButton Tablet App
1. On android, goto "Settings" » click BigBlueButton Tablet app. » click "Force Stop".

Update BigBlueButton Tablet to the latest version on PlayStore

Clear BigBlueButton Tablet App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "BigBlueButton Tablet app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch BigBlueButton Tablet.

Fix BigBlueButton Tablet unable to contact server/ BigBlueButton Tablet internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click BigBlueButton Tablet » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got BigBlueButton Tablet » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch BigBlueButton Tablet on android.

Solve BigBlueButton Tablet black/white screens issue on Android:

Follow the BigBlueButton Tablet android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at BigBlueButton, developers of BigBlueButton Tablet.

About this app

With BigBlueButton Tablet you can join a virtual classroom and enjoy a full featured experience ( chat, whiteboard, two-way audio, camera and screen share ).