RunCloud Status

Published by RunCloud on 2024-05-20

With RunCloud, you don't need to be a system administrator or Linux expert to
manage your cloud infrastructure. With everything from backups, staging,
cloning, atomic deployments, and more – RunCloud makes it truly enjoyable to
manage your own production-grade infrastructure.

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Common RunCloud Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot RunCloud app on iOS and Android devices. Solve all RunCloud app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

RunCloud iPhone Issues and Solutions

RunCloud iOS app crashes, not working, errors
RunCloud iOS app network issues
RunCloud on iOS has black/white screen

RunCloud Android App Issues and Solutions

RunCloud has errors/crashing/not working
RunCloud server network connectivity issues
RunCloud has black screen

RunCloud iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever RunCloud app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix RunCloud app crashes or not working on Iphone (iOS):

Close and restart the RunCloud app on iPhone
Update RunCloud app to the Latest Version for iOS
Uninstall and reinstall RunCloud iPhone app
Update your iPhone to the latest iOS version

Fix RunCloud on iPhone unable to connect to server/internet connection issues::

To resolve RunCloud network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix RunCloud black/white screen (blank screen) on iPhone:

Follow the RunCloud iOS app troubleshooting guide Here →

RunCloud Android App Issues and Solutions

Fix RunCloud not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent RunCloud app issues:

Force Stop the RunCloud App
1. On android, goto "Settings" » click RunCloud app. » click "Force Stop".

Update RunCloud to the latest version on PlayStore

Clear RunCloud App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "RunCloud app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch RunCloud.

Fix RunCloud unable to contact server/ RunCloud internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click RunCloud » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got RunCloud » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch RunCloud on android.

Solve RunCloud black/white screens issue on Android:

Follow the RunCloud android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at RunCloud, developers of RunCloud.

100% Contact Match

Developer: RunCloud

E-Mail: [email protected]

Website: Visit RunCloud Website

75% Contact Match

Developer: ownCloud GmbH

E-Mail: [email protected]

Website: Visit ownCloud GmbH Website

About this app

With this app, you don't need to be a system administrator or Linux expert to manage your cloud infrastructure. With everything from backups, staging, cloning, atomic deployments, and more – this app makes it truly enjoyable to manage your own production-grade infrastructure.