Redwood Credit Union Status

Last Updated on 2024-09-24 by Redwood Credit Union

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📋 1 Reported Issues:

Susan Brent 2023-08-26

New app keeps blocking related to my VPN. Was not an issue with old phone app. Can this be resolved? Don’t want to have to close account, but if I can’t get reliable access I will have to leave.

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Common Redwood Credit Union Problems & Solutions. Troubleshooting Guide

Table of Contents:

Redwood Credit Union iPhone Issues and Solutions

Redwood Credit Union iOS app crashes, not working, errors
Redwood Credit Union iOS app network issues
Redwood Credit Union on iOS has black/white screen

Redwood Credit Union Android App Issues and Solutions

Redwood Credit Union has errors/crashing/not working
Redwood Credit Union server network connectivity issues
Redwood Credit Union has black screen

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Redwood Credit Union iPhone Issues and Solutions

How to fix Redwood Credit Union app crashes or not working on Iphone (iOS):

Close and restart the Redwood Credit Union app on iPhone
Update Redwood Credit Union app to the Latest Version for iOS
Uninstall and reinstall Redwood Credit Union iPhone app
Update your iPhone to the latest iOS version

Fix Redwood Credit Union on iPhone unable to connect to server/internet connection issues::

To resolve Redwood Credit Union network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Redwood Credit Union Android App Issues and Solutions

Fix Redwood Credit Union not working on Android, crashes, errors or is unresponsive:

Force Stop the Redwood Credit Union App
1. On android, goto Settings » Redwood Credit Union » click [Force Stop]

Update Redwood Credit Union to the latest version on PlayStore

Clear Redwood Credit Union App Cache and Data:
1. On android, goto Settings » Apps » Redwood Credit Union » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Redwood Credit Union.

Fix Redwood Credit Union unable to contact server/ Redwood Credit Union internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Redwood Credit Union » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Redwood Credit Union » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Redwood Credit Union