InnoTrans Berlin Status

The InnoTrans app is your smart companion for your visit to the trade fair. In
the free InnoTrans app, you will find exhibitor and product information, a
detailed program overview and interactive hall plans.

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Common InnoTrans Berlin Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot InnoTrans Berlin app on iOS and Android devices. Solve all InnoTrans Berlin app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

InnoTrans Berlin iPhone Issues and Solutions

InnoTrans Berlin iOS app crashes, not working, errors
InnoTrans Berlin iOS app network issues
InnoTrans Berlin on iOS has black/white screen

InnoTrans Berlin Android App Issues and Solutions

InnoTrans Berlin has errors/crashing/not working
InnoTrans Berlin server network connectivity issues
InnoTrans Berlin has black screen

InnoTrans Berlin iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever InnoTrans Berlin app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix InnoTrans Berlin app crashes or not working on Iphone (iOS):

Close and restart the InnoTrans Berlin app on iPhone
Update InnoTrans Berlin app to the Latest Version for iOS
Uninstall and reinstall InnoTrans Berlin iPhone app
Update your iPhone to the latest iOS version

Fix InnoTrans Berlin on iPhone unable to connect to server/internet connection issues::

To resolve InnoTrans Berlin network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix InnoTrans Berlin black/white screen (blank screen) on iPhone:

Follow the InnoTrans Berlin iOS app troubleshooting guide Here →

InnoTrans Berlin Android App Issues and Solutions

Fix InnoTrans Berlin not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent InnoTrans Berlin app issues:

Force Stop the InnoTrans Berlin App
1. On android, goto "Settings" » click InnoTrans Berlin app. » click "Force Stop".

Update InnoTrans Berlin to the latest version on PlayStore

Clear InnoTrans Berlin App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "InnoTrans Berlin app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch InnoTrans Berlin.

Fix InnoTrans Berlin unable to contact server/ InnoTrans Berlin internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click InnoTrans Berlin » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got InnoTrans Berlin » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch InnoTrans Berlin on android.

Solve InnoTrans Berlin black/white screens issue on Android:

Follow the InnoTrans Berlin android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Messe Berlin GmbH, developers of InnoTrans Berlin.

100% Contact Match

Developer: Messe Berlin

E-Mail: [email protected]

Website: Visit InnoTrans Berlin Website

75% Contact Match

Developer: Corussoft GmbH

E-Mail: [email protected]

Website: Visit Corussoft GmbH Website

About this app

You can create lists of favorites directly in InnoTransBerlin or log in with your profile from the InnoTrans online platform and have your favorites and contacts displayed in the InnoTrans app as well. In the free InnoTrans app, you will find exhibitor and product information, a detailed program overview and interactive hall plans. The InnoTrans app is your smart companion for your visit to the trade fair. A QR code for networking is generated from your personal profile in the InnoTrans app. This can be scanned by other app users on site at the trade fair, automatically creating a link between the networking profiles in InnoTransBerlin , which can be found under Contacts.