Send App (Prev. Send) Reviews

Hello m, I have sent you guys series of mails without any reply. I have been using your platform to send money without stress, but lately I started noticing in my bank account that funds were being reverted ( though it’s won’t tell me where the money was reverted from all my bank say is your payment of ***£ has been reverted because the merchant has failed to accept the funds within 5business days)

Fast forward to yesterday 29th November 2022) I realized that my money was deducted without doing any transaction, I wrote my bank and they replied immediately, they dug dip and realized it was from you(send.) the bank make me to understand that the reverted funds were from you and also the amount you took offline was in triple fold. They have furnished me with every details. I have written you countless times yet no reply. I believe here will be the best place to get your attention. Kindly reach out to me so we can get this clarified once and for all thanks

N.B please neglect any kind of typo error I wrote this with a a heavy heart. Thanks

I live in the US and it was incredibly tedious to send money back home to Nigeria till I downloaded SendAppPrevSend. It took few minutes to download and it takes a shorter timeframe to do transactions, it’s instant and I receive the money in my Naira account almost immediately! The exchange rate is also always fair and transactions cost a $1.

I can’t gush enough about SendAppPrevSend. Everyone I have introduced to it loves it!

I just initiated my first transfer to Ghana and it failed a few times because of my bank but I was able to use a bank that worked! Overall I was impressed by the user experience and how fast the money got delivered to the Ghanaian bank account. Great job!

Started using SendAppPrevSend a while ago, their rate is great, charge is extremely low and fast service. Forced to drop this comment cos those bad reviews obviously looks fake, judging by the weird usernames. I’ve emailed them a couple of time when I needed help and they always respond within a day.

I have been using send for a long time and it has been so easy to send money back home. Always fast. I just saw the new design today and it’s so beautiful!

SendAppPrevSend keeps referring me back to the verification page even after I have completed the verification. When I click on the link in the email, I am told verification already completed. The cycle is very annoying and I am unable to do anything on SendAppPrevSend because of this!

SendAppPrevSend and service is great, but I don’t know why I am getting so much failed transaction after I verify my bank card security validation.

I feel comfortable using SendAppPrevSend and it waste no time sending your money. Thank you

Very fast and secure they do not steal,
Am hoping they gonna support mobile money to Ghana

When trying to add any zipcode in Texas, keep getting the error “sorry we don’t accept customers from your state/region”

It keeps saying transfer failed. I’m unable to use it

I pity who will use SendAppPrevSend to send money they will stress unnecessarily and will ignore your emails and everything they have poor customer service before you use SendAppPrevSend check the reviews check their page on instagram everybody is complaining.

SendAppPrevSend was great when they had the cash app option but once they took that off , the debit cards all decline . I have tried different banks for us in the USA . I don’t get why they messed it up by removing the cash app option . It worked like a charm

Is kind of slow now but delivers

An app you can’t contact in case of any emergencies and can’t even find any of their contacts online. They don’t reply msgs and all. You guys debited my account but the receiver hasn’t received the money. Let me hear from you pls.

If i could give zero star i would. At first i was so excited to use SendAppPrevSend because of how easy it was great rate and transfer fee was 1$ for any amount. Until they started charging me numerous international fees i didn’t no about.. such a lie and scam..

Does the recipient has to download SendAppPrevSend if I send money using send?

Am from Ghana and I can’t add my debit card on the send app please any help

Seems like SendAppPrevSend is fake I sent money to a friend for over 2hrs now he’s yet to receive the money and they said in minutes looks like a scam

This is a big scam run from SendAppPrevSend if you don’t want to loose your fund,poor customer care,big scam,run for your dear life else they will debit you and won’t transfer the money—scam scam scam scam scam scam

SendAppPrevSend keeps taking you back either from app or where….as soon as they notice you’ve made a transaction you won’t be able to access your account not even to track you transactions..no customers service response…you need to work on that I’m a new customer and trying to test your app what a bad start😞

I have been trying to log into my account but it says “invalid token”. I have deleted and reinstalled SendAppPrevSend , it is still saying the same thing. My email is correct. What’s going on?

It no longer has the option of sending money from Nigeria to the United States which was a very helpful feature. Please put it back as that’s the only issue I have with SendAppPrevSend . It’s fast and efficient but that is a big problem.

I sent money using SendAppPrevSend like small account immediately I sent a big amount, SendAppPrevSend started to crash and the payment have been processing for a week and they customer service is none existent. I had to dispute the charges with my bank. Never using SendAppPrevSend again

This is a terrible app, I believe a financial app should be built and managed properly, but SendAppPrevSend is on another level! It's either you can't log in or the transaction failed and when the transaction fails, believe me, your account is being debited multiple times. Already you have the hope that the transaction didn't go through after few days you would see the alert coming in that transaction was successful ! Customer care is a reck! Stay clear! I wonder with all the funding how can you call this an app or a disaster waiting to be spotted by consumer protection

I got your approval online to begin transactions of sending money to my loved ones, I did in the evening of 9th December2023, Saturday, my bank account has been debited of the said amount I sent to my sister in this transaction, I have not yet heard from Send App, my sister has not received the funds. It is my very first time using your App and am not happy about the delays which is contrary to your claims of fast delivery of funds to recipient
What’s going on?

Sometime SendAppPrevSend is not working good please make sure you fix it thank you

Hi. I wonder why my funds is been held for over 72 hours, customer care reads the message and does not respond, no opportunity to speak to an actual person. My experience has been poor and my funds has not been deposited or returned. After 3 days!!!

I was tricked by someone on Twitter to download and write a positive review for SendAppPrevSend. I was told Flutterwave is paying for reviews. Guess what? I never got the money! They found me at a desperate time and convinced me to do what they asked. I should have known better. Don’t fall for this!!!!

It’s such a great opportunity to be able to send money anywhere you are , I love this stress free app

My some means these scammers stole my debit card number and tried to use it for $250 transfer. Thankfully the bank caught the fraud and denied it but clearly this is a shady app. My Chase debit card was never stolen and was never outside of my possession ever. When I contacted their support they claim they have no way to handle it since I don't have an account with them. This is a joke and very shady. I've also never ever had an account with them and never even heard of them until I got a fraud alert. Utter scammers here-- BEWARE!!! DO NOT USE SendAppPrevSend AT ALL COSTS.

Near impossible to get a response from customer service, but I bet after they read this, they’ll reach out and want to do all sorts of things to help improve to a better star rating that ain’t gonna happen in this lifetime. Do yourself a favor look elsewhere.

I have been using SendAppPrevSend for a while, with occasional glitches. But recently, I started getting a message that reads, “ We currently don’t accept customers from your state or region “. I contacted the customer service. I was told to provide my bank statement, utility bills, and to hold my drivers license and take a selfie. I suggest you guys fix your app and provide a professional training for your customer service team.

Don’t let SendAppPrevSend full you in to believing its smooth sailing. SendAppPrevSend doesn’t work half the time, continuously says I can’t send money because I’m in the wrong state but I’m in Pennsylvania. I’ve sent money successfully less than a handful times with dozens of attempts. Randomly decides not to work. Customer service is horrendous, can’t give a clear explanation why app fails. They want personal information from you, and after you give it they say it will work and it doesn’t. I think it’s a scam to get personal information and I’m reporting SendAppPrevSend for false advertising and under suspicion of defrauding the public.

Somebody hacked my account and I had to email customer support explaining this information and they asked me to fill out a form on a website fine page one was okay and page 2 asked for South African information which I don’t have. After this review I even looked online on how to close/delete the account to no luck.

I almost got tricked into using SendAppPrevSend by a scammer and then, when I went to delete this account there is no option for that. Contacted customer service and they have to escalate the issue. I don't trust any app you can’t delete your information and account on your own and that won’t delete your account for you upon asking. Why does this have to be escalated? Delete my account.

SendAppPrevSend doesn’t belong on SendAppPrevSend Store!

I have so many issues with how this platform operates! SendAppPrevSend is very buggy and customer support is a nightmare!

To begin with, the entire process of using SendAppPrevSend has been quite cumbersome. Every transaction requires me to enter my card information and every time I have tried to save this information for future use, SendAppPrevSend doesn’t present me with the option to do so.

Secondly, I find it very shady that SendAppPrevSend does actually save my card info on file on the back end of things but I don’t see that info in my profile from SendAppPrevSend . And when I called customer support asking about this, they indeed confirmed that my card was saved on file.

Now onto the biggest gripe of all, when I requested for the saved card to be deleted I was told I would have to “verify” my identity by taking a selfie with my means of identification!!! What kind of verification process is this? I mean, it is 2024, why is this process so backwards?!

I shouldn’t have to jump through these hoops to get just a simple request as deleting my card information done.

User beware before downloading SendAppPrevSend and using their services!!!

SendAppPrevSend need a lot of work to be done. It’s not user friendly at all. I don’t see reason why I have to first go through my email before I can use an app on phone, I downloaded SendAppPrevSend , I set it up. I can’t even save my payment card on it for future use.

I was trying to make a transfer and then y’all tell me my profile is restricted, ok fine I agree so why deducting money off my card while your system says the transaction is not successful and it doesn’t shows on the transaction history, so is this a bunch of scam now or what because this not fair at all

SendAppPrevSend was pretty good until it got hacked. The last two times I tried to use SendAppPrevSend, my debit card attached to SendAppPrevSend got hacked and someone started making charges. Please beware!

Again, SendAppPrevSend provided really good exchange rates for international transfers and was fairly good to use but will not be using anymore.