Horizon NJ MyCare Status

Last Updated on 2026-04-25 by Horizon Healthcare Services Inc

I have a problem with Horizon NJ MyCare

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Most reported problems

Not working

50.0%

Crashes

25.0%

Common Horizon NJ MyCare Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Horizon NJ MyCare network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Horizon NJ MyCare App
1. On android, goto Settings » Horizon NJ MyCare » click [Force Stop]

Clear Horizon NJ MyCare App Cache and Data:
1. On android, goto Settings » Apps » Horizon NJ MyCare » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Horizon NJ MyCare.

On android, goto Settings » Apps or Manage Apps tab.
Click Horizon NJ MyCare » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Horizon NJ MyCare » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Horizon NJ MyCare

E-Mail: [email protected]

Website: 🌍 Visit NJ FamilyCare-Medicaid Website

Privacy Policy: https://www.horizonblue.com/about-us/privacy-center

Developer: Horizon Blue Cross Blue Shield

Sep 06, 2025, 04:22 PM
a AndroidOS user from Philadelphia, United States reported problems with Horizon NJ MyCare : Not working
Jul 11, 2025, 07:23 PM
a AndroidOS user from Clifton, United States reported problems with Horizon NJ MyCare : Crashes
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