Anthem Medicaid app not working? crashes or has problems?

Anthem Medicaid Status

Last Updated on 2022-09-26 by Anthem, Inc

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1 User reports:
App has problems

User reports 1

⚠️ Most reported problems ⚠️

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Common Anthem Medicaid Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Anthem Medicaid app on iOS and Android devices. Solve all Anthem Medicaid app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Anthem Medicaid iPhone Issues and Solutions

Anthem Medicaid iOS app crashes, not working, errors
Anthem Medicaid iOS app network issues
Anthem Medicaid on iOS has black/white screen

Anthem Medicaid Android App Issues and Solutions

Anthem Medicaid has errors/crashing/not working
Anthem Medicaid server network connectivity issues
Anthem Medicaid has black screen

Anthem Medicaid iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Anthem Medicaid app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Anthem Medicaid app crashes or not working on Iphone (iOS):

Close and restart the Anthem Medicaid app on iPhone
Update Anthem Medicaid app to the Latest Version for iOS
Uninstall and reinstall Anthem Medicaid iPhone app
Update your iPhone to the latest iOS version

Fix Anthem Medicaid on iPhone unable to connect to server/internet connection issues::

To resolve Anthem Medicaid network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Anthem Medicaid black/white screen (blank screen) on iPhone:

Follow the Anthem Medicaid iOS app troubleshooting guide Here →

Anthem Medicaid Android App Issues and Solutions

Fix Anthem Medicaid not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Anthem Medicaid app issues:

Force Stop the Anthem Medicaid App
1. On android, goto "Settings" » click Anthem Medicaid app. » click "Force Stop".

Update Anthem Medicaid to the latest version on PlayStore

Clear Anthem Medicaid App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Anthem Medicaid app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Anthem Medicaid.

Fix Anthem Medicaid unable to contact server/ Anthem Medicaid internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Anthem Medicaid » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Anthem Medicaid » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Anthem Medicaid on android.

Solve Anthem Medicaid black/white screens issue on Android:

Follow the Anthem Medicaid android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Anthem, Inc, developers of Anthem Medicaid.

Verified email ✔✔

E-Mail: mobile_support@wellpoint.com

Website: 🌍 Visit Sydney Health Website

Privacy Policy: https://www.sydneyhealth.com/privacy

Developer: Elevance Health, Inc.

About this app

Keep it simple and find help for your healthcare questions. • Find a doctor, hospital, pharmacy or specialist in your plan. • Ask questions in real time through an interactive chat. • Call a registered nurse (RN) to talk in private about your health anytime, day or night. Ready to get started? Meet Anthem, powered by Sydney – a simple, personal way to get information about your health plan. Find programs that interest you and build an action plan to meet your health goals. • Search for free and low-cost community resources. •. Make it personal with information and features designed around you. • Sign in easily and securely with Touch ID/Face ID. • Get important information about your benefits and claims. Connect with other health apps such as Apple Health. Anthem, powered by Sydney, is offered through an arrangement with CareMarket Inc. Add Anthem to your mobile device today. Some capabilities may not be available with all health plans.