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⚠️ Most reported problems ⚠️

Not working
31.6%

Connection
15.8%

Login
15.8%

Payments
15.8%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Uber Pro Card Problems 😠👌🔥

None

  2 Reported Issues: 😵🆘🛟🚨📢

James Hooker
2023-11-08

My Uber pay is being automatically deposited into my Pro Card account - and I have two black cards with nothing that identifies them as Pro Cards - I don't use them - and I want to get my funds?????

Europe Ray, Jr.
2023-08-27

I can't log in and I don't get any text messages for codes verification

Showing 1-2 of 2

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Common Uber Pro Card Problems & Solutions. Troubleshooting Guide

       


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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Branch Messenger Inc., developers of Uber Pro Card.




About this app

Uber is not responsible for the products and/or services offered by other companies, or for the terms and conditions (including financial terms) under which those products and/or services are offered. ²Up to 7% is available for drivers and couriers with Diamond status who purchase gas at stations with Mastercard Easy Savings.  The higher your Uber Pro status, the more cash back you can get. ² To save even more, use the map on the Uber Pro Card app to find gas stations that participate in Mastercard Easy Savings, a cash back program reserved for small business owners.  Total amount of cash back you can earn each month with the Uber Pro Card is $100. ³Delays can happen due to technical issues, but transfers are expected to happen in 1-5 seconds, on average. ⁴Backup Balance is only available to Uber Pro Card users with enabled automatic cashouts after every trip.  The Uber Pro Card is a Mastercard debit card powered by Branch and issued by Evolve Bank & Trust pursuant to a license from Mastercard and may be used everywhere Mastercard debit cards are accepted.  The Uber Pro Card is a business debit Mastercard and a checking account powered by Branch that is designed exclusively for drivers and couriers who use the Driver app.  Free automatic cashouts: Earnings go directly to your Uber Pro Card after every trip—free of charge.  Your card, your money, your way: You can add your Uber Pro Card to your favorite digital wallet for tap-to-pay.  Base cash back benefit is between 6% and 2%, depending on your Uber Pro status.  Up to 7% cash back on gas with Diamond status: Pay for gas with your Uber Pro Card¹ and get cash back at any station, in any city.  Those with Diamond or Platinum status can access $150, those with Gold $100, and those with Blue or Green can access $50. ⁵Branch partners with Allpoint Network to provide access to over 55,000 no-fee ATMs.  You can also add your Uber Pro Card to an Upside account.  You can also withdraw cash for free at 55,000 ATMs. ¹Banking services are provided by Evolve Bank & Trust, Member FDIC.  For more information on Mastercard Easy Savings, visit their Terms and Conditions page here.  It also requires a minimum of $700 in earnings on the Uber platform in the previous calendar month.  Mastercard Easy Savings may not be available in all locations.  Backup Balance up to $150: We’ve got your back when your cash is low.