Progyny Reviews

Progyny Reviews

Published by on 2026-04-29

🏷️ About: The Progyny App  The Progyny app is a self-service tool where you can view your benefit details, communicate with your Progyny Care Team, pay bills, and access curated education.  Key Features  • Review your benefit information: Learn more about your coverage and how the Progyny benefit works.


       


Is Progyny Safe to Use?

We Investigate the app owner's website (Progyny.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
51.6%

😎 Positive experience
48.4%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 49 combined software reviews.

Is Progyny Safe?
Progyny is very safe to use.
48.4/100

  Safety Analysis »»

Is Progyny Legit?
Progyny looks authentic and legitimate.
48.4/100



Read 14 Customer Service Reviews 😠💢

2.8 out of 5
Glitchy app

App is super glitchy. I have yet to be able to log in on the first try. Usually takes 3-5x of signing in and doing 2 factor authorization for it to actually work. All it does after you put in your log in is send you back to the log in screen over and over. App is fine once you actually are able to sign in.

Can’t log in

Have contacted customer support but app remains not working for weeks. Based on other reviews seems this is something they are not working to fix. Separately though the this app benefit is great, just wish I could access my records in Progyny

This company is a scam

Beware. I work at google and have them as a benefit. What’s the catch? They are unreachable. They close your cases without answering. Their PCAs don’t show up to meetings you schedule. Their systems require too many factor authentication. Their messages are auto erased after 2 weeks. Scam!

Incredibly annoying to use

The messaging in Progyny is horrible. No autocorrect, no auto capitalization, it’s like it somehow disabled the apple keyboard. The messages take forever to send and show and the attachments barely work.

This app never work

The only time I get to see messages and important information is when I log in through a computer. Their app is terrible.

Need to login every time opening the app

Why do I need Progyny if I’m required to login in via web every time when I open Progyny ? Horrible customer experience….

Keeps log me out

I have log in again everytime opening Progyny . Very annoying.

Cannot view benefit pdf files

Can download but not open the pdf files in app

Can’t sign up

Everytime I try to sign up it just says something went wrong

Scam

Do not use Progyny. The login issue is still happening.

Efficient

Progyny was very accessible, organized, and efficient. The user interface was straightforward and convenient, making it simple to navigate. There are also significant features to meet user needs. I highly recommend to use Progyny.

Awesome!

Progyny was easy to use and I really like the minimalistic approach in terms of how it was designed. The information displayed was very clear and concise and I was able to schedule a call with patient care advocate seamlessly while also having all my fertility health care benefits in one central location.

Great App, very functional and easy to use!

Progyny really helps you organize the very stressful process of your fertility journey. You can see your claims, contact your care advocate, see your used up cycles (credits), and many more. I highly recommend it.

Excited to have a mobile app

Great job this app 🙂



Is Progyny Safe? 🙏

Progyny is very safe to use. JustUseApp Safety Score for Progyny is 48.4/100.
This assessment is based on our NLP analysis of 49 user reviews. Combined with the app store average rating of 2.8/5.

Safety Analysis

48.8% of users say app is risky 🚨
48.8%

46.5% of users say app is safe 👍
46.5%

4.7% of users have some concerns ⚠️
4.7%


Is Progyny Legit? 💯

Progyny looks authentic and legitimate. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Progyny is 48.4/100 .
This conclusion is based on analysis of 49 user reviews.

🔏 Privacy & Data Safety

Progyny collected the following data from you:

  • Data Linked to You:
    • Contact Info
    • User Content
    • Identifiers
    • Diagnostics
  • Data Not Linked to You:
    • Diagnostics



How was your experience with Progyny? Post a Review




Features

The Progyny app is a self-service tool where you can view your benefit details, communicate with your Progyny Care Team, pay bills, and access curated education.

• Communicate with your Progyny Care Team: Send a secure message or click to call to speak with your Progyny Care Team.

To access the Progyny Member Portal app, you must be eligible for the Progyny benefit.

• Review your benefit information: Learn more about your coverage and how the Progyny benefit works.

• Stay up to date with your care: View your authorizations, track medication deliveries, and more.

  Contact Support
Developer:
Progyny Inc

Contact e-Mail:

Website:

Privacy Policy: