Contact Progyny

Contact Progyny Support


Company Name:

About: The Progyny App  The Progyny app is a self-service tool where you can view
your benefit details, communicate with your Progyny Care Team, pay bills, and
access curated education.  Key Features  • Review your benefit
information: Learn more about your coverage and how the Progyny benefit works.


 
  2026-04-29

Progyny Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Progyny Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Progyny Inc



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Progyny Website

Privacy Policy: https://progyny.com/privacy-policy/

Developer: Progyny




Privacy & Terms:

https://progyny.com/progyny-member-portal/



Can I trust Progyny app?

Protect your data and wallet. We investigate the developer's website (Progyny.com), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

2.8 out of 5

Glitchy app

2025-04-22

by Wattanegi

App is super glitchy. I have yet to be able to log in on the first try. Usually takes 3-5x of signing in and doing 2 factor authorization for it to actually work. All it does after you put in your log in is send you back to the log in screen over and over. App is fine once you actually are able to sign in.

Can’t log in

2025-04-23

by Anonymouse AR

Have contacted customer support but app remains not working for weeks. Based on other reviews seems this is something they are not working to fix. Separately though the Progyny benefit is great, just wish I could access my records in the app

This company is a scam

2025-04-24

by Pdiaz3

Beware. I work at google and have them as a benefit. What’s the catch? They are unreachable. They close your cases without answering. Their PCAs don’t show up to meetings you schedule. Their systems require too many factor authentication. Their messages are auto erased after 2 weeks. Scam!




Have a Problem with Progyny? Report Issue




Why should I report an Issue with Progyny?

  1. Pulling issues faced by users like you is a good way to draw attention of Progyny to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Progyny customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Progyny.


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