Villa Market Reviews

Villa Market Reviews

Published by on 2026-03-11

🏷️ About: Shop your favorite products from Villa Market online and have them delivered straight to your door. With our comprehensive online grocery shopping experience, you can enjoy nationwide delivery in Thailand from the comfort of your home.


       


Overall Customer Experience 😎


🤬 Negative experience
98.2%

😎 Positive experience
1.8%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 31 combined software reviews.

Is Villa Market Safe?
Villa Market does not appear safe based on available data.
1.8/100

  Safety Analysis »»

Is Villa Market Legit?
Villa Market does not appear legitimate based on our analysis.
1.8/100



Read 7 Customer Service Reviews 😠💢

2.6 out of 5
No option for hour delivery

I was so excited to use VillaMarket , but there is not an option for hour delivery on my app. Also, it looks like it may charge to deliver; I don’t think that’s right if you spend over a certain amount at the store because a lot of things there are expensive since they’re imported.. Also, my app says delivery between 2 to 5 days.. I don’t see set times. Only on pick up in the store.. App definitely needs some changes and updates to fix these bugs..

Refund process is bad -ended up no refund

Some items were not available in the store, but they can be purchased through VillaMarket . Every time you need to check if all items received match the order, if not, or if some missing, you have to contact the store for a refund “manually”. If you forget to do this, they don't care, they will take your money.

I believe this is poor service and an incomplete process in advance.

Didn’t deliver and kept my money

I placed an on line order and VillaMarket took my money. Then one day later the store called and said they were out of stock and would refund my money. But 9 days later I have not received my refund and they keep giving me the run around. Also why would they take my money if they were out of stock? Very bad app and stock management. Never use again. I hope one day to see my money. It’s my money not the stores.

Not working

Not able to reset password even when I put new sms code, keep getting message verification code expired. Email the issue and no one ever care to respond. What a crappy app.

SMS verificaiton broken

Unable to place orders as I am unable to verify with SMS. I contacted support about the issue and they stopped responding :/

Groceries

I’ve been using VillaMarket for going on 4 years. I don’t really have any issues with VillaMarket with one exception. The “search” feature needs work. A number of items I can find in the store are nowhere to be found in VillaMarket . This is almost 2026 and VillaMarket ’s search feature should be way more affective.

Ok

Compare to other shops apps from other retailers in Thailand this one is one of best. Support is working in chat. Have issues but all was resolved. Delivery with good packaging. Don’t have much complaints



Is Villa Market Safe? 🙏

Villa Market does not appear safe based on available data. JustUseApp Safety Score for Villa Market is 1.8/100.
This assessment is based on our NLP analysis of 31 user reviews. Combined with the app store average rating of 2.6/5.


Is Villa Market Legit? 💯

Villa Market does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Villa Market is 1.8/100 .
This conclusion is based on analysis of 31 user reviews.




How was your experience with Villa Market? Post a Review




Features

With our comprehensive online grocery shopping experience, you can enjoy nationwide delivery in Thailand from the comfort of your home.

Shop your favorite products from Villa Market online and have them delivered straight to your door.

  Contact Support
Developer:
Villa Market JP Co.,Ltd.