Contact Villa Market Support

by Rin G.

I was so excited to use the app, but there is not an option for hour delivery on my app. Also, it looks like it may charge to deliver; I don’t think that’s right if you spend over a certain amount at the store because a lot of things there are expensive since they’re imported.. Also, my app says delivery between 2 to 5 days.. I don’t see set times. Only on pick up in the store.. App definitely needs some changes and updates to fix these bugs..

by Bunsopha

Some items were not available in the store, but they can be purchased through the app. Every time you need to check if all items received match the order, if not, or if some missing, you have to contact the store for a refund “manually”. If you forget to do this, they don't care, they will take your money.

I believe this is poor service and an incomplete process in advance.

by VM Customer

I placed an on line order and the app took my money. Then one day later the store called and said they were out of stock and would refund my money. But 9 days later I have not received my refund and they keep giving me the run around. Also why would they take my money if they were out of stock? Very bad app and stock management. Never use again. I hope one day to see my money. It’s my money not the stores.