SproutAbout app not working? crashes or has problems?

SproutAbout Status

Published by on 2023-12-15

Let SproutAbout help simplify your life! Download our exclusive early childhood
education app created to take family communication to the next level—because
after all, it takes a village and our educators don’t want you to miss a
thing. SproutAbout is our all-in-one, custom-built early childhood education
app designed exclusively for you.


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problems reported in the last 24 hours

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Reported Issues: 12 Comments

By Georgia Taylor   7 months ago


My grandson transferred from Cinnamon Ave LPA to Cliff Ave LPA & now I can’t logon to this app. Cliff Ave LPA needs some assistance to get the app to work properly for me. Tomorrow is the 3rd day with no access.

By Sylvia   7 months ago


Livestream is not working.. only comes up with blank screen for 2 days now.

By Sarrah Whitehead   1 year ago


Hello, I had the app installed ans it worked fine 12/13. The morning of 12/14 I was unable to see any messaged due to a prompt to update the app. Each time I tried to update it would show a error code from google play store. I attempted to update it though the play store with no luck. I have since restarted my phone multiple times, turned on and off the WiFi ans mobile data services and ultimately deleted the app thinking if I can re-download it it will down load with the update intact. I now can not even download the play store to my phone nor can i open the apps description.

By Carol Simpson   1 year ago


The live camera stopped working . I just get a continuous circle on a black screen. The daycare says this is happening to lots of families . I tried deleting & re-adding the app.

By Harrison Chu   1 year ago


I'm not sure whether the transition from Bright Wheel was a centralized occurrence or if our local facility had to comply internally with it's adoption, but the loss of web portal accessibility as well as delegate access raise immediate issues for us (I'm an enrolled parent). I've yet to even launch the app, which I'm now having to configure an Android VM just to be able to do so from my PC, and I haven't even began to contemplate how I've going to go about automating the relay process for day-to-day updates received (simple if it were on PC, but just another headache waiting for me in an emulated instance of Android).

By Dannijo Barth   1 year ago


The app won't load the pictures sent from daycare so I am unable to see them

By Ruben   1 year ago


Just want to know if there's a user guide I want to know when I put a name in the care circle will they receive and email so they can see my son day to day activity also.

By Vladzimir Ilnitskiy   1 year ago


My grantparents from Belarus can't download this app from appstore on their Iphone. It is not available in their region. Do you have a website where they can login to sproutabout or can't you make yourself available on app store for download in different countries?

By Christine   1 year ago


I just activated my account but everytime I try to log in, there is a glitch that takes me back to the first page. I have never gotten farther.

By Emma Scott   1 year ago


The refresh wheel won’t stop turning. I have deleted the app 3 times and redownloaded turned my phone off still the same thing.

By Breck Byron   1 year ago


The refresh wheel won't stop spinning. Not sure I'm even getting notification anymore.

By Katrin   1 year ago


I'm still receiving notifications, but it is impossible to review them by opening the app. The refresh wheel won't stop spinning.


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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Learning Care Group, developers of SproutAbout.


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Developer: Learning Care Group

E-Mail: [email protected]

Website: Visit SproutAbout Website



About this app

Download our exclusive early childhood education app created to take family communication to the next level—because after all, it takes a village and our educators don’t want you to miss a thing. this app is our all-in-one, custom-built early childhood education app designed exclusively for you.  It’s designed to strengthen parent/teacher relationships, enhance safety and security, and give our families peace of mind.  Plus, it’s packed with exciting features you’ll love—and come to depend on. this app grew from the suggestions and feedback of our families and teachers.  Our next-level family communications app keeps you connected to your child throughout their school day.  We are a team and this app is the platform we’ll all use to make your child’s care and early education an enjoyable, interactive experience.  Download this app today and see your child bloom as we prepare them for a successful transition into school, and beyond.  We’re here to support working families, but we also know how hard it is to be away from your child. this app bridges the gap!  Our revolutionary app is a game-changer for enrolled families* across our community of 1,000+ schools.  It’s truly the next best thing to being beside them in class!  If you’re not enrolled in one of our Learning Care Group schools, visit us online and let’s start that journey together, today. *Contact your school leadership for account setup details. 



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