SYNLAB Status

Last Updated on 2024-09-12 by SYNLAB ITALIA SRL

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Common SYNLAB Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SYNLAB app on iOS and Android devices. Solve all SYNLAB app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SYNLAB iPhone Issues and Solutions

SYNLAB iOS app crashes, not working, errors
SYNLAB iOS app network issues
SYNLAB on iOS has black/white screen

SYNLAB Android App Issues and Solutions

SYNLAB has errors/crashing/not working
SYNLAB server network connectivity issues
SYNLAB has black screen

SYNLAB iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SYNLAB app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SYNLAB app crashes or not working on Iphone (iOS):

Close and restart the SYNLAB app on iPhone
Update SYNLAB app to the Latest Version for iOS
Uninstall and reinstall SYNLAB iPhone app
Update your iPhone to the latest iOS version

Fix SYNLAB on iPhone unable to connect to server/internet connection issues::

To resolve SYNLAB network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SYNLAB black/white screen (blank screen) on iPhone:

Follow the SYNLAB iOS app troubleshooting guide Here →

SYNLAB Android App Issues and Solutions

Fix SYNLAB not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SYNLAB app issues:

Force Stop the SYNLAB App
1. On android, goto "Settings" » click SYNLAB app. » click "Force Stop".

Update SYNLAB to the latest version on PlayStore

Clear SYNLAB App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SYNLAB app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SYNLAB.

Fix SYNLAB unable to contact server/ SYNLAB internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SYNLAB » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SYNLAB » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SYNLAB on android.

Solve SYNLAB black/white screens issue on Android:

Follow the SYNLAB android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SYNLAB ITALIA SRL, developers of SYNLAB.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit SYNLAB Website

Privacy Policy: https://online.synlab.it/syn/app/#!/privacy-policy

Developer: Synlab Italia Srl

66.67% Contact Match

Developer: BioneXt S.A.

E-Mail: [email protected]

Website: 🌍 Visit MYLAB Website

About this app

With a single APP you can book medical analysis, specialist visits, manage your appointments in the this app Centers, as well as view the history of medical reports in digital format and access many other features.