Fuse app not working? crashes or has problems?

Fuse Status

Last Updated on 2021-03-10 by Toyota Motor Sales, U.S.A., Inc.

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App has problems

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Common Fuse Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Fuse app on iOS and Android devices. Solve all Fuse app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Fuse iPhone Issues and Solutions

Fuse iOS app crashes, not working, errors
Fuse iOS app network issues
Fuse on iOS has black/white screen

Fuse Android App Issues and Solutions

Fuse has errors/crashing/not working
Fuse server network connectivity issues
Fuse has black screen

Fuse iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Fuse app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Fuse app crashes or not working on Iphone (iOS):

Close and restart the Fuse app on iPhone
Update Fuse app to the Latest Version for iOS
Uninstall and reinstall Fuse iPhone app
Update your iPhone to the latest iOS version

Fix Fuse on iPhone unable to connect to server/internet connection issues::

To resolve Fuse network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Fuse black/white screen (blank screen) on iPhone:

Follow the Fuse iOS app troubleshooting guide Here →

Fuse Android App Issues and Solutions

Fix Fuse not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Fuse app issues:

Force Stop the Fuse App
1. On android, goto "Settings" » click Fuse app. » click "Force Stop".

Update Fuse to the latest version on PlayStore

Clear Fuse App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Fuse app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Fuse.

Fix Fuse unable to contact server/ Fuse internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Fuse » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Fuse » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Fuse on android.

Solve Fuse black/white screens issue on Android:

Follow the Fuse android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Toyota Motor Sales, U.S.A., Inc., developers of Fuse.

About this app

The this app App is the official app for workers in Toyota North America and the automotive industry.