Owlet Dream app not working? crashes or has problems?

Owlet Dream Status


I have a problem with Owlet Dream

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⚠️ Most reported problems ⚠️
Something else
66.7%

Crashes
23.8%

Not working
9.5%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Owlet Dream Problems 🔥

- Constant disconnects and errors

- No reimbursements for the constant trouble

- Customer service and technical support give the run around

- App works only 10% of the time

📋 14 Reported Issues:

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Jennifer 2024-03-10

App worked for 5 months with crashes here and there, but always worked at night until now. Sound and video will work for literally 3 seconds before crashing completely. Thankfully, my brain is programmed to wake to check and I noticed that it wasn’t working. So I closed the app and reopened. It worked for 3 seconds and then sound stopped and video froze. This product is ridiculously expensive and I was so excited when I got it. I wish I had actively looked for bad reviews before buying it. It was recommended to me by a friend who really wanted it for the sock. I haven’t even been able to get THAT working. What a rip off!

S
Sheila Kuck 2023-04-13

Owlet Care app and the Owlet Dream App continue to close and you have to click to have it restart. So frustrating for the money we paid to have it. What the heck is the issue and why can’t it get fixed!!??

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Nick 2022-08-14

Avoid this product. App is an absolute disaster. Shuts down all times of day and night on it own. Woke up in the middle of the night to look at the status of my infant and app was off. Went to check on him and looked like he had been crying for hours sweating profusely. Don’t bother trying to call owlet either…they are useless. Gave up and went and bought a standard $69 monitor and works way better. Short the stock…this is going to $0

D
Destiny Heckes 2022-08-09

Cannot even set up my newly purchased Owlet Cam 2 and Dream sock. Very frustrated. And I want a refund. The app is ridiculous! Such a joke.

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D 2022-08-08

App keeps closing. Returning this and buying something else.

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Travis Plunkett 2022-08-07

Bought this brand new and just got our baby home from the children's hospital hoping I can monitor her health, but nope absolutely terrible. App won't even stay open long enough to get things set up. Paid $250 for a useless item. Definitely returning and will not recommend to anyone. Already stressed coming home and then this not work, extremely disappointing.

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Lyric 2022-08-05

App will not stay open at night. It crashed multiple times last night and I was not able to hear my baby

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Fred 2022-08-03

App crashes. I tried everything according to the owlet troubleshoot page. Nothing worked. Expensive material but a poor quality product... It s 2 am and i m still trying to figure out how to make this work again

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Liz 2022-07-29

For the price you pay it’s not worth it if you’re trying to replace a simple baby monitor. The idea of it is great but the product is not. We have several issues. Sock: connection is very sensitive that the sock will just alarm even when our baby is sleeping and our sensitive is mid-range. Also, has issues with sensing the base, disconnection in the same room. Camera: sound is choppy. Disconnects often. App: (probably the biggest down side) crashes a lot, hence no video or sound to alert you when baby wakes up… pointless if you ask me. How am I suppose to sleep in peace when the product I bought (which is expensive) to help me wake up to my baby does not work. Also, yes the app does alert you for motion sound. But it doesn’t allow you to assign a different tone to separate it from your other alerts. If you ask me, get the baby monitor that is the walkie talkie style, if you need the camera, buy one that comes with its own display (especially if you play on your phone). Disappointed. Plus, the whole reason I even bought it the thing was for the Oxygen saturation monitor, which finally became available on the last update. That was infuriating enough that wasn’t available.

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Jennifer Hines 2022-07-15

My app also keeps closing by itself. This is concerning to me as this is an expensive baby monitor and can’t do what ifs supposed to

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Anastasia Muntak 2022-07-13

App is constantly crashing, but only when the sock is on. If the sock is off, the app is fine

K
Kathryn 2022-07-02

My app will only show sleep quality (awake, light, or deep sleep) and heart rate. According to the instructions it should be recording other metrics like O2 as well. Why will my app not show any of this?

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Lindsey 2022-06-28

App crashes all through the night. Every time I wake up or roll over I have to start it back up because it has shut off.

M
Mitchell 2022-04-09

App immediately crashes once opened

Showing 1-14 of 14 reported issues:

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Developer: Owlet Baby Care, Inc.

E-Mail: android@owletcare.com

Website: 🌍 Visit Owlet Dream Website




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