RØDE Capture Status

Last Updated on 2024-08-06 by RØDE Microphones

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Common RØDE Capture Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot RØDE Capture app on iOS and Android devices. Solve all RØDE Capture app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

RØDE Capture iPhone Issues and Solutions

RØDE Capture iOS app crashes, not working, errors
RØDE Capture iOS app network issues
RØDE Capture on iOS has black/white screen

RØDE Capture Android App Issues and Solutions

RØDE Capture has errors/crashing/not working
RØDE Capture server network connectivity issues
RØDE Capture has black screen

RØDE Capture iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever RØDE Capture app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix RØDE Capture app crashes or not working on Iphone (iOS):

Close and restart the RØDE Capture app on iPhone
Update RØDE Capture app to the Latest Version for iOS
Uninstall and reinstall RØDE Capture iPhone app
Update your iPhone to the latest iOS version

Fix RØDE Capture on iPhone unable to connect to server/internet connection issues::

To resolve RØDE Capture network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix RØDE Capture black/white screen (blank screen) on iPhone:

Follow the RØDE Capture iOS app troubleshooting guide Here →

RØDE Capture Android App Issues and Solutions

Fix RØDE Capture not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent RØDE Capture app issues:

Force Stop the RØDE Capture App
1. On android, goto "Settings" » click RØDE Capture app. » click "Force Stop".

Update RØDE Capture to the latest version on PlayStore

Clear RØDE Capture App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "RØDE Capture app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch RØDE Capture.

Fix RØDE Capture unable to contact server/ RØDE Capture internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click RØDE Capture » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got RØDE Capture » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch RØDE Capture on android.

Solve RØDE Capture black/white screens issue on Android:

Follow the RØDE Capture android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at RØDE Microphones, developers of RØDE Capture.

About this app

RØDE Capture offers intuitive controls that are quick and easy to navigate, powerful creative tools such as split screen and picture-in-picture dual camera modes and is the only app with complete in-app control of RØDE microphones, including controlling gain, activating digital signal processing, and configuring your mic to perfectly suit your recording scenario. Whether you’re conducting video interviews, reporting in the field, or creating content for TikTok, Snapchat, or Instagram Reels, RØDE Capture is the perfect app for recording professional video and audio with ease.