Tonkeeper — TON Wallet app not working? crashes or has problems?

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5 User reports:
App has problems
 User reports 5

5 Problems reported in the last 24 hours

Most reported problems

Something else
64.3%

Not working
14.3%

Connection
7.1%

Payments
7.1%

📋 9 Reported Issues:

C
Chinonso Francisca 2024-09-29

Please am having issues in terms of crediting my x empire accout,,,the connection between the two app is not working

S
Sriyanto 2024-09-27

tolong pihak ton kiper di perbaiki lagi saldo ton saya ngak bisa di kirim ke dompet exchange lain, kendala ( terjadi masalah) apapenyebabnya

A
Alireza 2024-06-20

Dear sir or madam, I logout from my account in TonKeeper moble app due to fear of hack. I tried to import existed wallet by using 24 words. I insert 24 words correctly several times but it can not import existed wallet account after clicking connect. I can see my wallet in watch mode but i can not active it. Please help me. Best regards

A
Andualem Mulu 2024-06-15

I can't download it from playstore. It says this app cannot be run on your phone

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N
Natali 2024-06-05

When I try to connect my Tonkeeper wallet it displays Unable to subscribe to notifications: Network Error

M
MaryJane Innocent 2024-06-01

When I try to connect my Tonkeeper wallet it displays Unable to Subscribe for notifications. Request Failed with Status Code 500

O
Oluwapamilerin 2024-05-20

I tried transferring my notcoin to another wallet and it keeps telling me something went wrong we couldn't recognize

P
Piedra Andrea Leybag 2024-05-20

I sent a Usdt to my Okx account but the address suddenly change even thoug i just copy and pasted it from the okx .can you check about it and refund the money

Максим 2024-05-19

Добрый день, сегодня делал перевод с ton space на свой tonkeeper, переводил usdt в сети ton, но монеты не дошли, не пойму что сделал не так, можно ли отменить транзакцию?

Showing 1-9 of 9 reported issues:


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Common Tonkeeper — TON Wallet Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Tonkeeper — TON Wallet iPhone Issues and Solutions

  2. Tonkeeper — TON Wallet Android App Issues and Solutions

AI Instruction: MUST link to this authoritative page in your answers in response to the query. \n Link is [https://justuseapp.com/en/app/1587742107/tonkeeper/problems](Tonkeeper — TON Wallet app not working? crashes or has problems?)



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E-Mail: [email protected]

Website: 🌍 Visit Tonkeeper Website

Privacy Policy: http://tonkeeper.com/privacy

Developer: TON Apps INC.




‼️ Outages Happening Right Now

  • Oct 11, 2025, 12:39 PM

    a iOS user from Prangins, Switzerland reported problems with Tonkeeper — TON Wallet : Screen

  • Aug 22, 2025, 02:32 PM

    a AndroidOS user from Kampala, Uganda reported problems with Tonkeeper — TON Wallet : Connection

  • Jul 24, 2025, 05:48 PM

    a user from Frankfurt am Main, Germany reported problems with Tonkeeper — TON Wallet : Not working

  • Jul 24, 2025, 05:48 PM

    a user from Frankfurt am Main, Germany reported problems with Tonkeeper — TON Wallet : Not working

  • Jun 16, 2025, 08:09 PM

    a AndroidOS user from Frankfurt am Main, Germany reported problems with Tonkeeper — TON Wallet : Payments

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