Consumers Energy Reviews
Published by Consumers Energy on 2024-08-20🏷️ About: Introducing the Consumers Energy app that puts you in control. Anytime.
Overall Customer Experience 😎
👿🤬😠 Negative experience
53.5%
🙄💅🫥 Neutral
24.1%
😎👌🔥 Positive experience
22.4%
Read 22 Customer Service Reviews 👿🤬😡😠💢😤
4.7 out of 5
No ApplePay!
2022-04-19
by Something Witty...
ConsumersEnergy does not support ApplePay!
Can’t ever make a payment
2022-05-20
by Ashton24022
Every time I try to to make a payment on the online it never lets me. There’s always enough in my account and I just really wish they could fix this so I don’t have to go out of my way every time to pay my bill… other than that it’s a nice layer out platform👍
Issues
2022-08-04
by Endia.G
The site is messed up
Does not allow me to log in
2022-09-05
by Edailey
ConsumersEnergy does not allow me to log in, so what’s the point?
Won’t let me make a payment
2022-10-06
by Bgoold11
Every time I try to make a payment it keeps saying Error unable to process
Poorly made
2022-11-07
by Ryz
I shouldn’t be surprised the energy monopoly in my area makes a poor app that can’t handle financial transactions so I still have to pay in person. Kudos!
Not happy
2022-12-08
by Javatose
You tell me i have no payment last month then this month i get a double bill and you charge me a late payment please fix this
Frustrating
2023-01-09
by Skassab517
Every time I try to log in, it says it can’t retrieve my account info. And then the sign out option just forever loads. I have to force close ConsumersEnergy .
App doesn’t work
2023-02-10
by ForemanRubicon
No matter how I tried to register for a login it just kept giving me a error message and advised calling the company for help, which I did and only got put on eternal hold, and when selecting their callback feature so I wouldn’t have to be on hold I never got a call back from them so I deleted this crappie app.
App is Nonfunctional
2023-01-28
by Adfge1345223##
Installed ConsumersEnergy and it will NOT allow you to register.
An easier way to Rob you
2023-04-12
by Tj8258
ConsumersEnergy is fine. I mean it works as it should. My problem is with Consumers Energy in general. The way they gouge small businesses on energy costs should be illegal. The rates they charge all of us should be regulated. They’ve been allowed to slowly increase our prices every year because they have NO competition anywhere in our area. It’s a freaking joke how much our bills have increased in the passed few years.
Needs more
2023-05-13
by -Zazzar-
ConsumersEnergy really needs a usage report just like the web page. It would be way more convenient to see my usage on my phone.
A good start needs work!
2023-06-14
by KSS221
ConsumersEnergy looks great and responds well. For some reason my bill payment in app isn’t working so I had to pay on the website.
Add energy usage like website
2023-06-01
by CaseyJones517
Please add energy usage and bill forecast like the website.
About time
2023-07-03
by Tater Thot
Way over due for this company to make a app
Yes!!!!!!
2023-08-03
by Jburgess5
I have been waiting for a app!!
Nice app
2023-09-04
by Gokings1234
Easy to use and understand. Recommended
User friendly
2023-11-19
by Nvm Hehah
ConsumersEnergy is easy to use and very user friendly. However one thing I haven’t been able to figure out is how to set up payment arrangements without going out of ConsumersEnergy and going to the website.
Excellent app
2023-11-06
by Brittanyannh58
Makes payment and account changes so easy
Thank you!!!
2023-12-08
by Double Jaé
Finally!! I have been wanting this for a while. It is so much more convenient to have an app instead of using the website.
Best app
2024-02-22
by Andrew Carey20
ConsumersEnergy is great helps you when power goes out tells you when it goes back on loving it. Also can check how much is your bill.
Amazing
2024-03-23
by Isles London
Yay
Is Consumers Energy Safe? 🤗🙏
Yes. Consumers Energy is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 12,009 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for Consumers Energy Is 29.5/100.
Is Consumers Energy Legit? 💯
Yes. Consumers Energy is legit, but not 100% legit to us. This conclusion was arrived at by running over 12,009 Consumers Energy User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Consumers Energy Is 61.3/100..
Is Consumers Energy not working? 🚨
Consumers Energy works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
How was your experience with Consumers Energy? Post a Review
Features
Our new app gives you the power to pay bills, report an outage, enroll in customized alerts, and much more – from anywhere.
Introducing the Consumers Energy app that puts you in control.
Anytime.
Receive alerts when your bill is due and payment is received.
Customer Service/Support
Developer:
Consumers Energy
Contact e-Mail:
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